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Skills

  • Process equipment
  • Crisis management and containment
  • Loss prevention strategies
  • Regulatory compliance
  • Customer service
  • Security camera monitoring
  • Problem resolution
  • Security operations experience
  • Business operations
  • Surveillance

Work Experiences

  • Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.
  • Achieved a 70% reduction in security violations.
  • Apprehended and detained 3 suspects.
  • Prepared regular written logs and incident reports for distribution to Visual Security Officer at the end of each shift.
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.
  • Addressed vulnerabilities before breaches occurred.
  • Updated shift logs and wrote daily reports to keep track of security activities and incidents.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Apprehended and detained 6 suspects attempting to commit theft, in collaboration with local police departments, leading to a metric.

Summaries

  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • A proactive security professional with expertise in suspicious activity detection, leading to 14 successful apprehensions over one year without incident.
  • Responds to situational assessments, such as criminal acts, fires, and medical emergencies, in a timely and appropriate manner, while remaining alert, attentive, and vigilant at all times.
  • Security personnel who are concerned about their safety and have excellent communication skills and a keen eye for detail.
  • Collaborated effectively with building managers to redesign security plans, helping improve overall security coverage and preparedness for potential threats.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Building, grounds, personnel, and asset protection are all areas where a veteran security associate has excelled.
  • Achieved a 54% decline in security breaches.
  • Capable of keeping personnel, the building, and the equipment safe.
  • Adept at coordinating evacuation procedures.

Accomplishments

  • Participated in multi-agency security planning efforts for framework, achieving 80% success rate in coordinated evacuation procedures.
  • Developed emergency response plans that improved evacuation efficiency, reducing clearance times by 52% during annual drills.
  • Collaborated with IT teams on encryption and firewall upgrades for secure program, leading to reduction of network vulnerabilities by 67%.
  • Created an analytical report review process, allowing management to quickly resolve metric and resulting in a 20% reduction of similar future incidents.
  • Implemented a new safety training program that significantly reduced non-compliance incidents by 23% at Raleigh.
  • Monitored real-time surveillance camera feeds, detecting and reporting 14 suspicious activities before initiation of safety incidents.
  • Worked with 10-member IT team to enhance the integration of physical and digital security measures, reducing system vulnerabilities by 16%.
  • Developed and enforced personalized security protocols for high-profile clients, resulting in a 44% reduction in client-related security risks.
  • Documented and resolved system which led to program.
  • Collaborated with team of 14 in the development of procedure.

Affiliations

  • National Association of Social Workers
  • PSP (Physical Security Professional) Certification - 2022
  • InfraGard – Partnership between FBI and Private Security Sector
  • Rotary International
  • Risk and Insurance Management Society (RIMS)
  • Society of Women Engineers
  • CPR/First Aid Certification - 2017 through American Heart Association
  • American Society of Safety Professionals
  • International Security Management Association (ISMA)
  • International Foundation for Protection Officers (IFPO)

Certifications

  • Certified Public Accountant
  • CompTIA Network+
  • Video Surveillance Systems Technician (VSCT) - Electronics Technicians Association (ETA)
  • First Aid/CPR Certified
  • Certified Ethical Hacker (CEH) - EC-Council
  • Certified Security Manager (CSM) - International Security Management Institute (ISMI)
  • Certified Crowd Management Professional (CCMP) - International Association of Venue Managers (IAVM)
  • Certified Public Accountant (CPA)
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Microsoft Certified Systems Engineer (MCSE)

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