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Skills

  • Advanced proficiency in Microsoft Excel for reporting
  • Data-driven decision making
  • Business needs analysis
  • Client communication and progress reporting
  • Communications
  • First Aid/CPR
  • Resource allocation
  • Team management
  • Financial Management
  • Organization

Work Experiences

  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Achieved zero compliance violations.
  • Oversaw a group of 13 program associates who dealt with the department's daily and complex requirements.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across process calendars and programs.
  • Achieved results within 3 months.
  • Aligned expectations from day one.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Achieved a 54% improvement in productivity.

Summaries

  • Project Management Trainee who is proactive and meticulous, with over 6 years of experience in the system industry.
  • Develop strategic business partnerships and relationships.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Optimize long-term success by effectively balancing targets with resources.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Forward-thinking manager with 15 years of manufacturing project management experience.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.

Accomplishments

  • Improved report generation processes within Power BI, reducing the time to create stakeholder reports by 49%.
  • Organized project retrospectives that led to actionable improvements, reducing future occurrence of program by 43%.
  • Trained cross-discipline team members on procedure, resulting in a tight alignment of team efforts and a 44% improvement in project outcomes.
  • Developed and delivered training workshops for 14 team members on efficient usage of Jira, increasing team competency by 78%.
  • Collaborated with Lakeside Partners to achieve client’s objectives, improving relationship metrics by 77% in 2017.
  • Provided detailed project timelines that minimized deviation from critical path milestones, reducing overtime costs by 13.
  • Designed detailed project timelines that improved delivery accuracy by 72%, ensuring adherence to client expectations.
  • Recommended and implemented a project KPI dashboard, improving key decision-making and leading to a 42% increase in timely project deliveries.
  • Resolved product issue through consumer testing.
  • Facilitated daily Scrum stand-up meetings, increasing sprint productivity by 23% and improving issue resolution speed.

Affiliations

  • DevOps Institute Member
  • Rotary International
  • Lions Club
  • International Association of Scrum Masters (IASM)
  • Scrum Alliance Member – Lean Holder
  • Toastmasters
  • Professional Development Focus: Agile Techniques 2022 - ITIL
  • Corporate Social Responsibility Project Group Volunteer
  • Young Professionals in Project Management (YPPM)
  • American Society for Training and Development (ASTD)

Certifications

  • Agile Certified Practitioner (PMI-ACP) - PMI
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Apple Certified Associate (ACA)
  • Certified Scrum Product Owner (CSPO) – system
  • ITIL Foundation Certification - AXELOS
  • Certified Six Sigma Yellow Belt - Summit Group
  • Certified Six Sigma Green Belt - Meridian
  • Google Project Management Certification - Google Career Certificates
  • Certified Internal Auditor (CIA) - The IIA

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