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Skills

  • Automation with program
  • Cross-team collaboration between QA, DevOps, and Development teams
  • Operational improvement
  • Supervision
  • Budgets
  • Mentorship and leadership in testing teams
  • Mobile application testing
  • Continuous Integration/Continuous Delivery (CI/CD)
  • Automation knowledge
  • First Aid/CPR

Work Experiences

  • Conducted rigorous exploratory testing for program.
  • Analyzed performance test results of mission-critical systems, identifying bottlenecks that impacted processing time by over 11 seconds per transaction.
  • Achieved a 81% reduction in system load.
  • Worked effectively with framework and standard departments on software defects and procedure issues, collaborating closely to develop innovative solutions.
  • Automated performance testing for Microsoft Excel, achieving a 71% reduction in system load under peak stress conditions.
  • Analyzed performance metrics through load testing tools.
  • Advocated for a post-release monitoring system.
  • Advocated for and established a robust post-release monitoring system that caught 66% of previously unseen errors in early production stages.
  • Worked with SAP to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Collaborated with customer support and operations teams.
  • Collaborated with international teams to validate 6 test cases per release cycle, delivering on time and within quality benchmarks.
  • Cut manual efforts by 70% hours.
  • Accomplished in cross-team testing collaboration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved consistent defect identification.
  • Cut testing time by 16 hours per cycle.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Initiative and process software expertise demonstrated over 17 years of experience.

Accomplishments

  • Partnered with development teams to conduct Root Cause Analysis (RCA) of critical bugs, reducing recurrence rate by 25%.
  • Developed and implemented a comprehensive test suite for cloud-based services, which reduced the incident rate related to scaling issues by 76%.
  • Optimized the defect-triage process, reducing the average time-to-resolution of critical issues by 24%.
  • Contributed to the successful on-time delivery of system, through proactive risk identification and mitigation, delivering method.
  • Enhanced the organization’s QA process by developing a test automation road map, leading to a 60% reduction in testing costs.
  • Reduced production downtime by overseeing end-to-end system validation for new deployments, cutting service interruptions by 18 hours.
  • Partnered with the product team to identify functional gaps early in development, reducing post-release defects by 74%.
  • Authored comprehensive test cases for both manual and automated testing using process, increasing the test coverage by 56%.
  • Documented and resolved method which led to procedure.
  • Collaborated with cross-functional teams to integrate API testing with CI/CD pipelines, reducing time-to-market by 13 weeks.

Affiliations

  • Certified in Leadership in Testing from Test Masters Academy, transforming team workflows and reducing onboarding time by 52%.
  • Active member of the IEEE Computer Society with focus on software quality assurance best practices.
  • Long-time contributor to Ministry of Testing community, engaging in software testing meetups and training sessions.
  • Certified Selenium Tester Foundation Level by iSQI, contributing to 74% higher automation test coverage.
  • Mentor in the Testing Guild online community, guiding junior testers in adopting automation technologies such as Selenium.
  • Attended Test Automation University webinars to stay updated on cutting-edge industry tools like Workday.
  • Student of Security Testing in the Cybrary program, enhancing knowledge in testing security vulnerabilities within CI/CD pipelines.
  • Certified member of Scrum Alliance, holding a ITIL, ensuring testing requirements align with agile processes.
  • Attended QAOps Summits, applying cross-functional collaboration ideas to reduce misreported defects by 25%.
  • Association of Information Technology Professionals

Certifications

  • ISTQB Advanced Technical Test Analyst
  • CompTIA Network+
  • Advanced Certified ScrumMaster (A-CSM)
  • Certified LoadRunner Specialist (CLRS) – Lakeside Partners
  • Certified Agile Tester (CAT)
  • Certified Mobile Testing Professional (CMST) – Summit Group
  • Advanced Test Automation Specialist using Selenium – Meridian
  • Certified Public Accountant (CPA)
  • Katalon Certified Professional – HubSpot
  • Cisco Certified Network Associate (CCNA)

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