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Skills

  • Requirements analysis
  • Business continuity planning
  • Relationship development
  • Security planning
  • Product development
  • Contract negotiation expertise
  • Agile framework
  • Project lifecycle management
  • Data accuracy improvement
  • Stakeholder engagement

Work Experiences

  • Delivered critical financial reporting systems.
  • Achieved a 81% success rate in passing Scrum Master requirements.
  • Built and maintained IT service catalogs.
  • Developed vendor relationships for Adobe Creative Suite, negotiating contracts that saved the company $14 over one year.
  • Collaborated with HR and legal teams on IT policies.
  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.
  • Defined scope and SLAs for 10 high-profile systems.
  • Collaborated with management teams to plan, develop, coordinate, and implement technical strategies that were in line with the client's vision, mission, and purpose.
  • Consolidated multiple SaaS platforms into a single solution.
  • Developed vendor relationships for Power BI.

Summaries

  • Achieved 30% reduction in manual data entry.
  • Looking for a position that will allow me to advance in my career with a forward-thinking company.
  • Strengths in performance reporting and project management backed up by Miscellaneous training.
  • Building positive relationships with internal and external stakeholders for 13 years is a successful 3-year track record.
  • Adept at aligning IT goals with long-term business strategies.
  • Adept at executing IT asset management over 13 systems.
  • A dedicated IT professional with a strong focus on cyber risk management and team development. Instrumental in implementing cybersecurity protocols that prevented data breaches and garnered the recognition of Employee of the Year in 2023.
  • Adept at strategic planning.
  • Information Services Manager is a multi-talented Information Services Manager who is consistently rewarded for planning and operational improvements.
  • Aligned IT roadmaps with business goals.

Accomplishments

  • Enabled a 20% increase in company-wide productivity by migrating essential business functions to cloud-based services, reducing downtime during the process.
  • Documented and resolved framework which led to metric.
  • Partnered with cross-functional teams to integrate real-time analytics into key business systems, contributing to a 59% increase in actionable insights and operational efficiency.
  • Championed data governance programs, increasing compliance rate to 84% and ensuring adherence to industry-specific data retention policies.
  • Consolidated multi-vendor support contracts, improving service level agreements and reducing maintenance costs by $10 annually.
  • Partnered with finance to justify investments in Asana, contributing to a 49% reduction in the company’s overall technology budget.
  • Led the virtualization of 3 physical servers, reducing data center footprint and administrative overhead, resulting in 65% energy cost savings.
  • Designed and executed cloud backup solutions with metric, increasing operational readiness for business disruptions and cutting down backup costs by $5.
  • Collaborated with the cybersecurity team to implement zero-trust architecture, significantly decreasing the likelihood of potential data breaches by 35%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Project Management Institute
  • International Association of Privacy Professionals (IAPP)
  • Association of Information Technology Professionals
  • Association for Information Systems (AIS)
  • Freemason
  • Business Process Management Institute (BPMI)
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Association for Computing Machinery
  • International Association of Administrative Professionals

Certifications

  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Oracle Database Certified Professional (OCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified DevNet Professional
  • Certified ScrumMaster (CSM)
  • CompTIA Network+
  • SANS GIAC Security Essentials (GSEC)
  • Certified Data Management Professional (CDMP)
  • ISO/IEC 27001 Lead Auditor

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