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Skills

  • Watering lawns and trees
  • Transplanting and potting plants
  • Problem resolution
  • First Aid/CPR
  • Preparing client sketches
  • Weeding gardens
  • Budgets
  • Conflict resolution with team members
  • Decorative stone installation
  • Budgeting

Work Experiences

  • Achieved this over 18 years.
  • Completed large-scale projects within 17 hours.
  • Conducted on-site quality inspections of clients' lawns after each job to ensure complete customer satisfaction.
  • Complied with local ordinances for environmental impact.
  • Evaluated procedure and program pest damage and used appropriate pesticides to mitigate and control it in a safe manner.
  • Used planned landscaping designs to determine where sod, sown grass, flowers, and foliage should be placed.
  • Achieved Top Performer for outstanding customer service and punctual completion of large-scale projects within 16 hours.
  • Achieved a 43% client retention rate.
  • Mulching, aerating, wedding, grubbing, and trimming and edging around walks, walls, and flower beds were all things I did for lawns.
  • Conducted on-site quality inspections.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved a 22% reduction in equipment damage.
  • Gardener with experience designing and maintaining landscaping projects for a variety of clients.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 75% client satisfaction rate.
  • Achieved results over 10 seasons.
  • Professional landscaper with 3 years of experience working on commercial projects.
  • To complete projects quickly, a motivating leader with strong multitasking skills is required.
  • Adept at customer relationship management, building long-lasting client connections and ensuring satisfaction through customized, top-tier landscaping services.
  • Adept at customer relationship management.

Accomplishments

  • Led the execution of emergency lawn recovery services after extreme weather events for 12 clients, restoring lawns to their original condition 16 months ahead of projected timelines.
  • Regularly performed lawn diagnostics, identifying turf stress and delivering corrective actions on issues such as overwatering and soil compaction.
  • Used Jira to track fuel consumption and equipment usage, identifying patterns that led to cost reductions of 11 annually.
  • Leveraged GPS-based route planning software to enhance efficiency and reduce travel time between job sites by 78%.
  • Earned CPA to improve proficiency in safe and eco-friendly lawn care practices, contributing to a 38% reduction in injury incidents among crew members.
  • Collaborated with team of 5 in the development of method.
  • Researched and implemented alternative pest control methods through companion planting and organic materials, which minimized the need for chemical interventions while retaining turf integrity.
  • Assisted sales and account management teams by providing expert lawn care quotes and service improvements, driving up-sell success by 70%.
  • Achieved a ITIL in turf management, bringing updated best practices into effect across all mowing contracts, ensuring compliance with state and local lawn maintenance regulations.
  • Maintained and repaired a variety of lawn equipment, reducing service downtime and repair costs by 40% through preventative maintenance programs.

Affiliations

  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Regional Mowing and Landscape Association Chicago
  • Professional Grounds Management Society (PGMS)
  • National Association of Social Workers
  • National Green Infrastructure Certification Program (NGICP) Graduate
  • Jaycees
  • American Society of Safety Professionals
  • Mower and Trimmer Equipment Repair Certification
  • Lions Club

Certifications

  • ISA Certified Arborist – International Society of Arboriculture
  • Certified Pesticide Applicator - Arizona Department of Agriculture
  • CPR and First Aid Certification – American Heart Association
  • Certified Business Analysis Professional (CBAP)
  • Certified Playground Safety Inspector (CPSI)
  • Landscaping and Horticulture Technician Certificate - Summit Group
  • EPA Section 608 Technician Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Commercial Driver’s License (CDL) - Arizona Department of Transportation

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