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Skills

  • Change management in HR projects
  • Employee turnover rate reduction
  • Initiative equipment
  • Compliance with labor laws
  • Compensation benchmarking and analysis
  • Workforce improvements
  • Business operations
  • Team building
  • Regulatory compliance
  • Communications

Work Experiences

  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Boosted employee satisfaction ratings by 53%.
  • Achieved a 17% reduction in office operational costs.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Conducted a thorough employee engagement survey leading to strategic initiatives, which resulted in a 17% increase in retention rates for high-performing individuals.
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Oversaw 4 employees to reduce workflow halts and ensure project completion on time.
  • External tools were created to automate program operations and provide user-friendly implementation.
  • Oversaw the onboarding and training of over 6 new process employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Achieved a 52% improvement in workplace satisfaction scores.

Summaries

  • Achieved a 57% improvement in morale.
  • Within Military, senior Human Resources Management Officer and outstanding performer in process improvement and quality assurance.
  • Aligned over 17 employees for seamless transitions.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Organized planner with strong team-building and program-management skills.
  • Human Resources Manager with 5 years of experience fostering productive cross-organizational communication and coordination.
  • Adept at rolling out employee wellness initiatives.
  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • Achieved results over 17-year period.

Accomplishments

  • Took the lead on restructuring job roles and job descriptions, achieving a 38% increase in role clarity and job satisfaction.
  • Implemented employee satisfaction surveys, analyzed results, and initiated action plans that improved engagement by 19% within the past year.
  • Orchestrated company-wide initiatives for diversity and inclusion, resulting in a 69% increase in minority group representation within leadership positions.
  • Led a cross-functional team to redesign the employee benefits package, resulting in a 72% improvement in employee satisfaction and reduced costs by $16,000.
  • Analyzed and improved HR metrics, leading to a 27% reduction in hiring time, resulting in better-aligned talent acquisition strategies.
  • Developed and conducted leadership training workshops for 5 managers, resulting in improved leadership capabilities and team dynamics, shown by an 19% increase in employee satisfaction.
  • Resolved product issue through consumer testing.
  • Administered payroll for 9 employees with consistent 81% accuracy and implemented payroll software upgrades that ensured timely processing.
  • Championed a mentorship program connecting employees with leaders, boosting internal promotions by 72% and retaining top talent.
  • Managed a comprehensive safety training program, ensuring 45% compliance with federal and state regulations for over 16 employees.

Affiliations

  • Jaycees
  • Employee Assistance Professionals Association (EAPA)
  • Project Management Institute
  • International Council of Nurses
  • International Foundation of Employee Benefit Plans (IFEBP)
  • Society of Human Resources Management - Certified Professional (SHRM-CP)
  • Human Capital Institute (HCI)
  • American Society of Safety Professionals
  • National Human Resources Association (NHRA)
  • American Payroll Association (APA)

Certifications

  • CompTIA A+ Technician
  • Certification in Conflict Management and Mediation - Northwind
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • Human Resources Management Certificate - system
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • HR Transformation Certificate Program - Ironclad Systems
  • CompTIA Network+
  • Certified Compensation Professional (CCP) – process
  • Certified Benefits Professional (CBP) - metric

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