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Skills

  • OCLC and WorldCat
  • Regulatory compliance
  • Archiving and preserving documents
  • Digital Literacy Instruction
  • MS Office
  • Conflict resolution
  • Audio/visual equipment
  • Cataloging and Classification
  • Process improvement
  • Project organization

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Add new books to the library system and check to see if they are part of the Accelerated Reader Program.
  • Compiled initial research on grant-writing opportunities.
  • Oversaw the delivery of process project by initiative team, which resulted in process.
  • Assisted in the launch and management of a new reservation system for study rooms and equipment, decreasing booking conflicts by 48%.
  • Collaborated with teachers to provide learning resources for K-12 students, meeting curriculum standards and increasing student engagement.
  • Assisted employees with special projects like standard and system.
  • Assisted in the preparation for process.
  • Organized and kept detailed records on equipment usage, materials logs, and circulation activities for Library Intern.
  • Assisted in cataloging 5 new materials into the library's digital database, ensuring accurate metadata for future searches.

Summaries

  • Adjusted library services for optimal engagement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • As a collaborative team player, worked on developing a digital literacy guide, helping patrons navigate technology with greater ease and independence.
  • Contributed to a 43% increase in visitor attendance.
  • Collaborated with library staff.
  • Assisted patrons with digital resources like Salesforce.
  • A detail-oriented Library Intern with experience processing overdue notices and waiving 16 in fines during special amnesty periods.
  • Committed to fostering a growth-minded learning environment by improving learning resources and creating tailored recommendations for K-12 students.
  • Manages library materials, forms, and payments in a reliable manner.
  • Collaborated with educators.

Accomplishments

  • Developed and delivered orientation materials for new students on library services, increasing student engagement by 18% over a semester.
  • Led an outreach initiative to promote library resources, driving up community program participation by 52% through targeted engagement campaigns.
  • Oversaw the transition of periodicals to an electronic format, resulting in improved access and digital catalog management of over 9 items.
  • Resolved product issue through consumer testing.
  • Provided one-on-one assistance to patrons using library’s educational databases and software, raising tech support satisfaction scores by 83%.
  • Led workshops and sessions on using cloud-based educational platforms such as ServiceNow, helping 7 patrons improve digital skills for academic success.
  • Assisted patrons in locating research materials, leading to faster resolution times for research queries and contributing to a 27% improvement in patron satisfaction.
  • Collaborated with interdisciplinary teams to provide specialized research support for Miscellaneous, enhancing student and faculty access to niche references.
  • Proposed and implemented a plan to reorganize high-demand sections in the library, improving patron access to popular resources by 64%.
  • Cataloged and maintained 2 unique titles, ensuring accurate and efficient retrieval of resources, enhancing collection organization by 22% efficiency.

Affiliations

  • Rotary International
  • Conference Assistant at 2015,framework, focused on Library Innovation Sessions
  • Active participant in National Read-a-thon Day, initiative edition
  • Volunteer at Local Public Library, supporting 12 community events annually
  • Society of American Archivists (SAA) Student or Internship Affiliation
  • Participant in Chicago's Literacy and Adult Learning Program
  • Project Management Institute
  • American Library Association (ALA) Student Chapter Membership
  • Presenter at 2022 Annual Library and Information Science Symposium
  • Junior Member of International Federation of Library Associations and Institutions (IFLA)

Certifications

  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • RDA: Resource Description and Access Training
  • Cisco Certified Internetwork Expert (CCIE)
  • ALA Advanced Library Management Certification
  • Certified Records Manager (CRM)
  • Introduction to Metadata - Coursera or edX
  • First Aid/CPR Certified
  • Salesforce
  • Intro to Javascript for Librarians Online Course category

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