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Skills

  • Customer Success Collaboration
  • Strategic planning
  • Review of contracts
  • High-value deal negotiation
  • Data-driven decision making
  • Customer churn reduction initiatives
  • Competitive analysis
  • Extensive personal network
  • C-level executive relationship building
  • Partner Relationship Management

Work Experiences

  • Organized promotional events and interacted with the community to increase sales volume.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 5%.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Hired 15 sales representatives over a two years period.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Met with Enterprise Sales Directors one-on-one to identify selling roadblocks and provided advice, including data analysis, on how to best address them.
  • Managed a team of 14 people who sold framework products and services worth more than $17.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.

Summaries

  • $6 in recurring revenue from key accounts.
  • Strong track record of collaborating successfully with Enterprise Sales Director to develop and implement short and long-term plans to achieve strategic goals such as category.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Enterprise Sales Director with 16 years of successful team leadership and client relations experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A strategic sales leader passionate about delivering results through tailored sales processes that reduce churn and increase client retention by 82%.
  • Enterprise Sales Director with 14 years of experience building talented sales teams and creating attention-getting campaigns to boost Tableau sales.
  • Enterprise Sales Director is a multi-talented Enterprise Sales Director who is consistently rewarded for planning and operational improvements.
  • Achieved growth across 9 regions.
  • Relationships with potential and current program clients have been established.

Accomplishments

  • Led post-sale engagement initiatives resulting in a 12% increase in customer lifetime value for HubSpot.
  • Successfully orchestrated the cross-functional coordination that resulted in the launch of Workday, increasing customer adoption by 40%.
  • Co-authored regional expansion strategy leading to a 58% growth of territory sales within 11 months.
  • Revitalized underperforming product lines by devising targeted sales strategies, increasing revenue by 39% over 2 quarters.
  • Managed key accounts resulting in $18 in renewals and an additional 83% in upsell opportunities.
  • Established comprehensive multi-year contract frameworks with strategic partners, securing over $10 in recurring revenue.
  • Achieved Six Sigma and leveraged advanced negotiation techniques to close $8 of enterprise-level contracts.
  • Implemented lead nurturing tactics that improved conversion rates by 44% and helped close 7 more deals year-over-year.
  • Developed and implemented a data-driven decision-making framework improving sales forecasting accuracy by 72%, enabling better resource allocation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Strategic Alliance Professionals (ASAP)
  • Enterprise Sales Forum (the Midwest)
  • Tech Leaders Networking Group
  • Key Account Management Professionals
  • Enterprise Sales Strategy Certification (Lean)
  • Enterprise Sales Director Leadership Circle (the Southeast)
  • Harvard Business Review Advisory Council
  • Business Marketing Association (Raleigh)
  • Sales Enablement Society
  • Association for Computing Machinery

Certifications

  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Key Account Manager (KAM) framework
  • Key Account Management Certification (KAM) process
  • ServSafe
  • Certified Public Accountant
  • Lean Six Sigma Green Belt Certification – system
  • Miller Heiman Certified Sales Professional procedure
  • Harvard Business School Online: Negotiation Mastery category
  • Salesforce

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