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Skills

  • MS Office
  • Internal and External Auditing Coordination
  • Problem resolution
  • Cross-department collaboration
  • Regulatory compliance
  • Leadership during shift handovers
  • Error Reduction Strategies
  • Project organization
  • Risk mitigation techniques
  • Process improvement

Work Experiences

  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Audited HR payroll deposits and ensured cash flow accuracy, resulting in reduced payroll discrepancies by $4.
  • Balanced and prepared detailed reports of daily revenue collections for management review, ensuring that all discrepancies were resolved in several months.
  • Achieved 52% reduction in counting errors.
  • Accurately calculated and verified receipts from multiple revenue streams, including table games, ticket redemption, and cage transactions.
  • Requested official identification and verified details, adhering to strict legal standards for underage sales for process purchases.
  • Audited HR payroll deposits.
  • Adapted quickly to modified counting procedures.
  • Addressed discrepancies in financial reports.
  • Audited and balanced 8 electronic gaming accounts.

Summaries

  • Achieved a 74% improvement in cash drop procedures.
  • Analytically minded Count Team Associate.
  • Actively looking for a Count Team Associate opportunity where I can put my extensive knowledge of casino floor and cashier functions to good use.
  • Achieved a 66% improvement in audit readiness.
  • Within Miscellaneous, senior Count Team Associate and outstanding performer in workflow optimization and data analysis.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Adept at utilizing data-driven processes and tools to reduce inefficiencies in cash handling procedures and improve overall accuracy by 15%.
  • Count Team Associate is a vivacious Count Team Associate with 14 years of experience in casino roles.
  • Aligned with PCI guidelines.

Accomplishments

  • Streamlined documentation for cash movement processes, improving audit-readiness and cutting report generation times by method.
  • Enhanced productivity by proposing staff reallocation during high-volume periods, leading to a 61% reduction in downtime.
  • Partnered with other departments, including accounting and security, to resolve sensitive asset recovery issues, minimizing financial losses.
  • Successfully reduced cash counting errors by 59% through the introduction of new quality assurance measures.
  • Trained and onboarded 2 new hire employees within one month, resulting in quicker integration and higher early retention.
  • Improved team communication flow and issue escalation process, reducing time to resolve operational setbacks by 52%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reconciled over $7 in cash holdings monthly, achieving a 100% accuracy rate and zero discrepancies.
  • Led transition to automated counting systems, increasing daily count cycle efficiency while decreasing manual entry errors by 44%.
  • Maintained adherence to Sarbanes-Oxley (SOX) policies by developing compliant financial reports across multiple systems.

Affiliations

  • American Marketing Association
  • National Casino Gaming Association (NCGA)
  • Institute of Internal Auditors (IIA)
  • Toastmasters
  • Casino Accounting and Financial Management Association (CAFMA)
  • National Association for Cash Handling Professionals (NACHP)
  • Certified Regulatory Compliance Manager (CRCM) by the American Bankers Association
  • Society of Women Engineers
  • Freemason
  • Certified Public Accountant (CPA) - Specific to Texas

Certifications

  • Certified Data Analyst (CDA) – Cash Operations Focus Microsoft Excel
  • Certified Manager (CM)
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Certified Business Process Associate (CBPA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Information Systems Auditor (CISA)
  • Certified in Sarbanes-Oxley Compliance (CSOC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Treasury Professional (CTP)

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