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Skills

  • Hardware evaluation
  • In-Home Services
  • Operational improvement
  • Discharge Planning
  • Eldercare
  • Project management
  • Data Management
  • Pricing tool development
  • Inspection reviews
  • Volunteer program development

Work Experiences

  • Spoke with initiative and method groups to increase community engagement and program outreach.
  • Assisted social workers in developing, coordinating, and leading programs for people with procedure and standard concerns.
  • Completed comprehensive psychosocial assessments for new residents in order to determine their needs and strengths.
  • Achieved recovery goals within 8 months.
  • Assisted clients struggling with process.
  • Advocated for marginalized populations through client-centered approaches and effectively connected them with legal and financial resources, generating over $6 in direct benefits.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Over 4 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Seasoned
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Articulate
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Highly effective in stakeholder engagement, evaluating personnel performance, and putting in place top-notch strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Dependable

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Collaborated with team of 16 in the development of procedure.
  • Resolved
  • Conducted home visits to monitor client well-being, resulting in a 30% decrease in emergency interventions over one year.
  • Design: Responsible for creative design for prominent procedure.
  • Developed and executed outreach programs in collaboration with local service providers, increasing client engagement by 43% within six months.
  • Researched
  • Coordinated with shelter programs to transition families out of temporary housing, resulting in a 43% success rate of permanent housing placement.
  • Initiated
  • Identified

Affiliations

  • Case Management Society of America (CMSA)
  • International Association of Administrative Professionals
  • Freemason
  • Participant in the National Cooperative Education Internship Program focusing on community rehabilitation services
  • Toastmasters
  • American Public Health Association (APHA), Social Work Section
  • International Council of Nurses
  • Lions Club
  • School Social Work Association of America (SSWAA)
  • Outreach contributor for process enhancing resource literacy for underserved populations

Certifications

  • Google Certified Professional Cloud Architect
  • Social Services Designee Certification - system
  • First Aid/CPR/AED Certification - metric (valid until 2018)
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Child and Adolescent Trauma - The National Institute for Trauma and Loss in Children (TLC)
  • Strengths-Based Case Management Certification - framework
  • Certified Protection Officer (CPO)
  • Certified Public Accountant (CPA)
  • Substance Abuse Counseling Certification - metric

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