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Skills

  • Staff management
  • Clinical staff mentoring and training
  • Emerging diagnostic trends expertise
  • Pharmacy operations management
  • Seasoned in medical clinical procedures
  • Data collection and interpretation
  • Proficiency with category
  • Clinical research collaboration
  • Training and development
  • Diagnostic accuracy optimization

Work Experiences

  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Conducted audits across all testing platforms.
  • Allocated funds for equipment upgrades.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Created an orientation program.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Achieved a 61% reduction in recurring issues.
  • Achieved zero compliance issues during 2018 inspection.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.

Summaries

  • Collaborated cross-functionally.
  • Staff development that results in high-performing teams has been recognized.
  • Develop and lead an office staff that is productive and efficient.
  • Clinical Laboratory Supervisor is a multi-talented Clinical Laboratory Supervisor who is consistently rewarded for planning and operational improvements.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Client relations and strategic planning experts.
  • Clinical Laboratory Supervisor with 9 years of successful stakeholder engagement and team leadership experience.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Within Healthcare, senior Clinical Laboratory Supervisor and outstanding performer in performance reporting and project management.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.

Accomplishments

  • Created a comprehensive cross-training program leading to improved workforce flexibility, resulting in a 73% increase in staff productivity and lab efficiency.
  • Led the implementation of inventory control measures that reduced reagent waste by 52% and saved the lab an estimated $9 annually.
  • Successfully led a laboratory-wide initiative to achieve system through implementation of industry best practices and regulatory compliance.
  • Implemented continuous monitoring systems for test result auditing, increasing accuracy levels across departments by 79%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Established a mentorship program for junior lab technicians, raising overall competency levels and reducing procedural errors by 35%.
  • Redesigned inventory and supply chain management workflows, leading to a reduction in overstocking by 32% and mitigating unnecessary waste.
  • Enhanced communication protocols between clinical staff and lab technicians, resolving bottlenecks in test requisitions and decreasing overall turnaround time by 45%.
  • Balanced budgeting needs with productivity goals to deliver $13 in annual cost reductions without compromising safety or effectiveness in laboratory operations.
  • Introduced a monthly error review process using incident reporting data, reducing specimen mishandling cases by 18%.

Affiliations

  • International Council of Nurses
  • Clinical Laboratory Management Association (CLMA)
  • Hospitals for a Healthy Environment (H2E) Member
  • Jaycees
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Technologist, Clinical Chemistry – procedure
  • Infection Control Practices Advisory Committee (ICPAC)
  • Critical Care Laboratory Association Member
  • Association for Supply Chain Management (APICS)

Certifications

  • National Credentialing Agency for Laboratory Personnel (NCA) Clinical Laboratory Supervisor Certification
  • Certified Public Accountant
  • National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) Medical Laboratory Technologist Certification
  • Certified Laboratory Manager (CLM) by ASCLS
  • Quality Management (QM) Certification by ASCP
  • Clinical Laboratory Director License by State of system
  • Specialist in Immunohematology (SI) by ASCP
  • Certification in Molecular Diagnostics (CMD) by ASCP
  • Salesforce
  • American Society for Clinical Pathology (ASCP) - Medical Laboratory Scientist (MLS) Certification

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