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Skills

  • Punctuality
  • Conflict resolution
  • Superb surveillance skills
  • Security operations experience
  • First Aid/CPR
  • Firearms expertise
  • Team management
  • Crime prevention
  • Wireless technology
  • Emergency response coordination

Work Experiences

  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.
  • Enforced security policies and removed violators and unauthorized individuals from the premises to maintain a safe environment.
  • Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Achieved a 45% reduction in physical confrontations.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Used physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Interacted assertively but non-confrontationally with all levels of personnel and the general public.
  • Addressed aggressive behavior calmly and professionally, applying de-escalation tactics to bring situations under control without physical restraint.
  • Brought situations under control without physical restraint.

Summaries

  • With a keen eye for detail, anticipates trouble and takes steps to intervene and diffuse it.
  • Defensive security personnel who are well-versed in the law and order.
  • Adept use of crisis intervention techniques.
  • Accomplished Behavioral Health Security Officer with strong skills in de-escalation techniques and conflict resolution. Achieved a 15% decrease in workplace injuries through targeted interventions and safety protocol enhancements.
  • Accomplished Behavioral Health Security Officer with over 2 years of managing high-pressure security situations in psychiatric settings. Known for leading initiatives that reduced violence-related injuries by 36%.
  • Behavioral Health Security Officer recognized for clear and consistent reporting of patient-related incidents. Frequently called upon to present findings to leadership to inform future safety and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 54% reduction in incidents in 2019.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.

Accomplishments

  • Successfully collaborated with law enforcement when necessary, maintaining or improving the integrity of the therapeutic environment.
  • Contributed to a cross-department emergency drill practice session, resulting in a 18% faster mobilization time in crisis events.
  • Initiated and led post-incident reviews for team improvement, contributing to Innovation Award in operational excellence from system.
  • Demonstrated leadership during high-stress situations, earning praise from framework and recognition as Innovation Award recipient in 2016.
  • Systematically updated security protocols to meet compliance standards, securing ITIL within the past year.
  • Reduced workplace injuries by 47% by consistently applying security protocols and leading proactive safety briefings for all staff.
  • Collaborated with risk management and mental health teams to monitor environmental factors, lowering environmental stressors by 70% over one year.
  • Lowered workplace violence incidents among patients by 82% through early detection methods and proactive intervention.
  • Consistently reported patient welfare concerns to mental health professionals and collaborated on tailored security plans, reducing potential altercations.
  • Partnered with mental health professionals to ensure patients’ behavioral plans were monitored and followed, leading to a 74% reduction in incidents.

Affiliations

  • Lions Club
  • Affiliation with Emergency Nurses Association (ENA) – Behavioral Health Initiatives
  • Member, National Organization for Forensic Social Work (NOFSW)
  • International Association of Administrative Professionals
  • Jaycees
  • Association of Information Technology Professionals
  • American Marketing Association
  • Member of American Correctional Association (Behavioral Health Program Focus)
  • International Council of Nurses
  • Participation in Patient Safety Movement Foundation Initiatives (Healthcare Security and Risk Reduction)

Certifications

  • Certified Sayre Non-Force Defensive Systems Instructor
  • ServSafe
  • OSHA Workplace Violence Awareness and Prevention Training Certification
  • AXIS Communications Certification in Healthcare Security Systems
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Applied Suicide Intervention Skills Training (ASIST)
  • Advanced Access Control Systems Installation Certification
  • Certified Protection Officer (CPO) through the International Foundation for Protection Officers (IFPO)
  • Certified Healthcare Security Officer (CHSO) through the International Association for Healthcare Security & Safety (IAHSS)

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