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Skills

  • Change management strategies
  • Process improvement
  • KPI Monitoring and Achievement
  • Customer Satisfaction Improvement Initiatives
  • Budgeting
  • Method equipment
  • Data collection and analysis
  • Team management
  • Regulatory compliance
  • Decision-making in high-pressure environments

Work Experiences

  • Assessed employee performance over a 6 months period and provided constructive feedback to help them improve.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Achieved a $42,000 reduction in yearly procurement expenses.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Achieved Best Workplace Culture in Phoenix.
  • Created budgets and prepared quotes for new products and services.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Professional who is both energetic and poised.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.

Accomplishments

  • Successfully managed and coordinated the onboarding program for 6 new hires, reducing turnover by 63%.
  • Collaborated across departments to resolve interpersonal conflicts, enhancing team collaboration and communication efficiency by 38% points.
  • Implemented cost-saving tools that identified areas of budget inefficiency, reducing operational expenses by 60%.
  • Prepared and monitored budgets regularly and adjusted financial plans that resulted in a reduction of expenses by $17.
  • Directed a cross-functional team of 14 to streamline stock-taking processes, reducing shrinkage by 17% and saving $13 annually.
  • Drove interdepartmental meetings to enhance communication, achieving an increase in team synergy and innovation by 77%.
  • Spearheaded a retail floor reorganization, optimizing product placement and resulting in a sales increase of 79%.
  • Reduced stock discrepancies through improvement-focused data reporting systems, achieving a 21% increase in inventory accuracy.
  • Designed and executed change management protocols leading to a seamless adoption of a new Power BI, improving team output by 62%.
  • Liaised with multiple stakeholders to initiate extensive product range changes which increased sales in underperforming categories by 59%.

Affiliations

  • Society of Women Engineers
  • American Medical Informatics Association
  • National Management Association (NMA), Chapter Chair for 2017
  • International Society for Performance Improvement (ISPI), Active Member
  • Certified Manager of Product and Inventory Control (CMIPC) Certification
  • Certified Supervisor Program from the International Supervisory Certification Board (ISCB)
  • Association of Professional Supervisors and Managers (APSM)
  • International Association of Administrative Professionals
  • Certification from the American Society of Training and Development (ASTD)
  • Project Management Institute

Certifications

  • Certified Safety Professional (CSP) - Cedar Works
  • Risk Management Professional (RMP) - method
  • Cisco Certified Network Associate (CCNA)
  • Certified Change Management Professional (CCMP)
  • Certified Hazard Analysis and Critical Control Points (HACCP) Practitioner
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Mentor Supervisor Certification - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Certified Supply Chain Professional (CSCP) – Beacon Labs

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