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Skills

  • Submitting bills
  • Charge capture accuracy improvement
  • Word processing
  • Supervision
  • Maintains confidentiality
  • Process equipment
  • Customer service
  • Training and development
  • First Aid/CPR
  • Organization

Work Experiences

  • Achieved a category standard within the practice.
  • Outlined the processes and procedures for responding to and completing inquiries.
  • Contributed to a 12-member team.
  • Collaborated with cross-functional teams.
  • Used a 10-key pad to enter numerical data into databases quickly and accurately.
  • Collaborated with cross-functional teams across billing, coding, and clinical departments to improve charge capture accuracy, driving a 49% reduction in billing errors over two years.
  • Assisted in the implementation of ICD-10 coding standards.
  • Achieved 30% better compliance.
  • Assisted in the implementation of an electronic charge routing tool.
  • Collaborated with the revenue cycle team to review rejected claims, reducing claim rejections by adjusting incorrect charge codes.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Charge Capture Specialist is a meticulous procedure data entry specialist with 17 years of experience.
  • Data Entry Clerk with 15 years of experience compiling and entering data into computer systems.
  • Strengths in data analysis and project management backed up by Healthcare training.
  • Charge Capture Specialist with 17 years of successful quality assurance and budget management experience.
  • Experienced in auditing, collaborating with departments, and updating records with speed and efficiency.
  • Addressed workflow delays.
  • Charge Capture Specialist focused on optimizing workflows and training practices, having developed a comprehensive training program that cut training errors by 70%.
  • 4 years of experience improving charge capture accuracy.
  • Responsible Charge Capture Specialist with extensive experience in program data entry.

Accomplishments

  • Documented and resolved category which led to method.
  • Partnered with the billing department leadership to implement process improvements, decreasing the time between service delivery and charge capture by 24%.
  • Reduced manual billing errors by training 5 staff members on how to use Power BI more effectively, leading to streamlined operations.
  • Collaborated with IT specialists to tailor metric to unique departmental needs, making charge entry 38% more efficient.
  • Resolved product issue through consumer testing.
  • Mentored a team of 14 charge capture specialists, driving best practices that improved departmental accuracy by 53%.
  • Regularly communicated with key stakeholders in clinical and financial departments to proactively address service charge discrepancies, reducing manual work by 65%.
  • Performed root-cause analysis on complex charge capture issues in multi-specialty clinics, leading to a 39% reduction in overall billing denials.
  • Developed and implemented staff training programs that enhanced charge accuracy, yielding a 46% improvement in first pass rates.
  • Created reporting dashboards for charge processing time and errors, reducing charge submission errors by 25% through regular monitoring and interventions.

Affiliations

  • Association of Information Technology Professionals
  • Revenue Cycle Optimization Working Group Brightline
  • National Association of Social Workers
  • Certified Inpatient Coder (CIC) Program from AAPC
  • National Healthcareer Association (NHA)
  • Billing Accuracy Improvement Program Member 2016
  • Project Management Institute
  • International Association of Administrative Professionals
  • Jaycees
  • Revenue Cycle Analytics Group Meridian

Certifications

  • Certified Professional Coder (CPC)
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Health Information Technology Certification 2024 - Lakeside Partners
  • CompTIA A+ Technician
  • Certified Compliance Technician - Healthcare
  • EpicBilling Specialist Certification - method
  • Certified Revenue Cycle Professional (CRCP) - Lakeside Partners
  • Medical Coder Certification - AHIMA
  • CompTIA Network+

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