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Skills

  • Digital marketing for student recruitment
  • First Aid/CPR
  • CRM platform management
  • Data-driven decision making
  • Partnership development with high schools
  • Multi-channel communication strategies
  • Team building
  • Business operations
  • Student Engagement Program Development
  • Project management for admissions cycles

Work Experiences

  • Created a pipeline recruitment initiative that established long-term relationships with 3 high school counselors and administrators.
  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Aligned recruitment strategies with institutional goals.
  • Created a consistent messaging strategy.
  • Oversaw the delivery of process project by framework team, which resulted in method.
  • Boosted application rates by 18%.
  • Chaired an inter-departmental task force.
  • Designed and implemented targeted marketing campaigns that boosted application rates by 15% within several months.

Summaries

  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Achieved an 16% rise in prospective student response rates.
  • Adept at streamlining admissions processes, reducing applicant onboarding time by 74% through efficient workflow redesign and applicant tracking system integration.
  • Achieved a 42% improvement in early applicant submissions.
  • Adopted Microsoft Excel.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at streamlining admissions processes.
  • Director of Undergraduate Admissions with 2 years of successful performance reporting and cross-functional collaboration experience.

Accomplishments

  • Established an alumni referral program that contributed to a 85% increase in campus visit requests from prospective students.
  • Partnered with IT to deploy a new applicant tracking system that improved data accuracy and reduced manual processing by 63%.
  • Led a team of 16 departmental staff in implementing innovative recruitment strategies, reaching 85% of annual enrollment target.
  • Managed a $12 admissions budget, ensuring effective allocation towards digital marketing and recruitment initiatives leading to a 15% ROI.
  • Resolved product issue through consumer testing.
  • Implemented a modernized communication plan via CRM that increased the response rate from prospective students by 44%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed past admissions data trends to overhaul recruitment strategies, increasing out-of-state applicant enrollment by 50%.
  • Streamlined the admissions workflow with new technology platforms, reducing total application processing time by 51%.
  • Collaborated with external vendors to produce dynamic online recruitment tools, reducing physical marketing costs by 35%.

Affiliations

  • Association for the Study of Higher Education (ASHE)
  • Toastmasters
  • Program for Transfer Student Leaders
  • American Society of Safety Professionals
  • Freemason
  • Association for Supply Chain Management (APICS)
  • American Association of Community Colleges (AACC)
  • National Association of Student Financial Aid Administrators (NASFAA)
  • Innovation in Higher Education Network
  • University Council for Educational Administration (UCEA)

Certifications

  • Certified Admissions Counselor from initiative
  • Certified Student Recruitment Specialist (CSRS) from standard
  • Certified Public Accountant
  • Data-Driven Recruitment Certification from Jira
  • Advanced Certificate in Higher Education Assessment from program
  • Lean Six Sigma Green Belt – Enrollment Process Improvement from Ironclad Systems
  • Certified Education Financial Aid Specialist from procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Social Media Marketing Certification from HubSpot Academy

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