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Skills

  • Case documentation and report writing
  • Written and verbal communication
  • Home safety assessment
  • Empathy and active listening
  • Trauma-informed care
  • Development of family service plans
  • Microsoft Office Suite
  • MS Office
  • Supervision
  • Stakeholder engagement

Work Experiences

  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Transported Salesforce to three years customer locations.
  • Consistent case follow-ups.
  • Aimed at reducing the number of children in long-term foster care.
  • Achieved PMP in 2018 to enhance forensic investigatory skills, directly contributing to better detection of abuse and neglect cases.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Achieved results over the course of 2023.
  • Answered 11 calls per three years to help customers with their questions and concerns.

Summaries

  • Achieved 33% rehabilitation compliance.
  • Achieved a 17% reduction in inappropriate out-of-home placements.
  • Balanced timely interventions with innovative family reunification approaches.
  • Accomplished CPS Assessment Senior Social Worker.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Strengths in stakeholder engagement and project management backed up by Miscellaneous training.
  • Achieved case resolution success rates above 84%.
  • Achieved results over 17 years.

Accomplishments

  • Developed parenting skills workshops resulting in a 40% improvement in family stability post-intervention.
  • Increased collaborative resources between CPS and local domestic violence shelters by 63%, ensuring that families received comprehensive dual protection services.
  • Streamlined case file documentation protocols, improving efficiency and reducing data entry error rates by 62%.
  • Participated in statewide study of child protective processes, contributing findings that led to policy revisions with a standard outcome.
  • Collaborated with team of 5 in the development of category.
  • Decreased the number of repeat CPS investigations by 55% by introducing enhanced family engagement techniques.
  • Directed multi-agency interventions for high-risk family cases, effectively reducing repeat CPS involvement by 25% through integrated service delivery.
  • Developed comprehensive safety plans for families in crisis, ensuring a 66% reduction in re-referrals of child abuse or neglect.
  • Analyzed case trends and implemented data-driven strategies that improved case closure rates by 70% in several months.
  • Facilitated multi-disciplinary response teams in Seattle, improving the timeliness of assessments for high-risk situations by 78%.

Affiliations

  • International Federation of Social Workers (IFSW)
  • Volunteer Coordinator, framework Division of Child Welfare Investigations
  • Project Management Institute
  • Academy of Certified Social Workers (ACSW)
  • Community Corrections Partnership for Child and Family Welfare, Portland
  • Council on Social Work Education (CSWE)
  • Toastmasters
  • American Association for Protective Services Professionals (AAPSP)
  • Association for Computing Machinery
  • National CASA/GAL Association for Children

Certifications

  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Certified Child Abuse Response Protocol Certification
  • Certified Domestic Violence Specialist (CDVS)
  • Certified Substance Abuse Counselor (CSAC)
  • Certified Child Welfare Specialist (CWS)

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