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Skills
- Organization
- Operational improvement
- Closing processes
- Cash application
- Process improvement
- [Type] equipment
- Accurate payment posting
- First Aid/CPR
- Project organization
- Customer service
Work Experiences
- Oversaw the delivery of [Type] project by [Type] team, which resulted in [Result].
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Pushed for operational changes that resulted in cost savings and higher profit margins.
- Performed targeted collections on accounts that were past due for more than [Number] days.
- Collaborated with [Type] customers to determine their needs and deliver [Type] service.
- Transported [Product or Service] to [Timeframe] customer locations.
- Looked for industry trends on social media and through online sources.
- Contacted clients who were behind on payments to set up payment plans and discuss restructuring options.
- Assisted [Job title]s in properly applying customer remittances while working with [Job title].
Summaries
- Costs were consistently reduced while profits were increased.
- Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
- Accounts Receivable Specialist with [Number] years of experience in the accounts receivable function.
- Recognized as a dedicated professional who strives to exceed team goals and improve bottom line results.
- [Job Title] is a multi-talented [Job Title] who is consistently rewarded for planning and operational improvements.
- Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business.
- Clear understanding of [Task] and [Task] as well as [Skill] training.
- Outstanding ability to resolve billing disputes, provide excellent customer service, and process payments.
- Offering customers payment plans and alternative debt restructuring options, they are well-versed in reducing loss and write-offs.
- Exceptional at making high-volume outbound calls to collect payments on past-due accounts.
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Jaycees
- American Marketing Association
- International Council of Nurses
- Toastmasters
- American Society of Safety Professionals
- Project Management Institute
- Society of Women Engineers
- Association for Supply Chain Management (APICS)
- Society of Human Resource Management
- Association of Information Technology Professionals
Certifications
- Apple Certified Associate (ACA)
- CompTIA A+ Technician
- First Aid/CPR Certified
- SHRM Certified Professional (SHRM-CP)
- Cisco Certified Internetwork Expert (CCIE)
- Microsoft Certified Systems Engineer (MCSE)
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Certified Public Accountant (CPA)
- Project Management Professional (PMP)
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