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Skills

  • Relationship development
  • Operational improvement
  • Closing strategies
  • First Aid/CPR
  • Strategic selling
  • Revenue growth strategy
  • Customer Satisfaction Enhancement
  • Networking skills
  • Supervision
  • Customer retention strategies

Work Experiences

  • Achieved a 24% improvement in closing ratios.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Increased standard sales 8% with effective team leadership and staff development strategies.
  • Achieved 15 new client acquisitions.
  • Achieved an industry-leading category by applying strategic metric industry knowledge and leadership skills.
  • Achieved a 66% improvement in initial performance metrics.
  • Achieved a 21% sales surge.
  • Trained 9 sales associates in product specifications, sales incentives, and selling techniques, resulting in a 7% increase in customer satisfaction.
  • Achieved high customer retention.
  • Achieved a 65% increase in market share.

Summaries

  • Asana is something I'm familiar with.
  • To effectively promote and sell SAPs, build and strengthen customer relationships in the Chicago area.
  • Supervisor with 10 years of experience leading talented salespeople who is results-oriented.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Professional with client relations and quality assurance abilities who is dependable and attentive.
  • Area Sales Leader with 14 years of successful performance reporting and team leadership experience.
  • Results-oriented, competitive, and committed to continuous operational improvement in order to increase sales and revenue.
  • Discussing sales performance, maintaining accountability, and recognizing excellent performance were all successful ways to engage with employees.
  • Dedicated to staying current and informed about competitors as well as the specific needs of the assigned sales territory.
  • Accomplished Area Sales Leader.

Accomplishments

  • Collaborated with the marketing team to execute promotional campaigns that resulted in 45% growth in qualified leads over two years.
  • Implemented a sales training initiative that improved close rates by 76% and increased team productivity by 15%, earning President's Club for sales excellence.
  • Developed onboarding programs for new hires, reducing average onboarding time from 7 months to 3 months and improving first-quarter performance.
  • Secured contracts with key accounts totaling $11, contributing to a 35% growth in division-wide revenue.
  • Documented and resolved standard which led to procedure.
  • Exhibited strong negotiation skills, closing high-value deals exceeding $16 and securing long-term client contracts that accounted for 81% of yearly revenue.
  • Drove a 38% cost-savings by streamlining operational sales processes while simultaneously increasing lead conversion by 57%.
  • Spearheaded account-based marketing initiatives, leading to a 38% increase in expansion revenue within top-tier accounts.
  • Developed and implemented a targeted sales campaign that generated $3 in new business from previously untapped markets within three years.
  • Implemented CRM analytics tools to identify high-potential leads, leading to a 82% increase in opportunity pipeline value over two years.

Affiliations

  • Project Management Institute
  • Professional Pricing Society (PPS)
  • Freemason
  • Regional Sales Professionals Network Washington
  • International Association of Administrative Professionals
  • Business Development Institute (BDI)
  • Salesforce.com User Group
  • Institute of Sales Management (ISM)
  • National Association for Business Economics (NABE)
  • Corporate Finance Institute (CFI)

Certifications

  • Advanced Sales Prospecting Certification - Summit Group, 2024
  • CompTIA A+ Technician
  • Challenger Sales Model Certification - Challenger, 2015
  • SHRM Certified Professional (SHRM-CP)
  • Sales Analytics Professional Certification - Coursera, 2018
  • Certified Business Analysis Professional (CBAP)
  • Certified Sales Leadership Professional (CSLP) - Sales Management Association, 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Negotiation Expert (CNE) - Real Estate Business Institute, 2017
  • Sandler Sales Training Certification - Cedar Works, 2019

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