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Skills

  • Participant satisfaction monitoring
  • Partnership negotiation skills
  • Program evaluation and improvement
  • Conflict resolution and mediation
  • First Aid/CPR
  • Project organization
  • Inclusive Program Development
  • Business operations
  • Outdoor Recreation Leadership
  • Activity planning

Work Experiences

  • Achieved Excellence Award.
  • Boosted event attendance.
  • Looked for industry trends on social media and through online sources.
  • Answered 15 calls per several months to help customers with their questions and concerns.
  • Achieved a team certification rate of 53%.
  • Built and maintained a comprehensive inventory system.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Instructed participants on the goals, procedures, and safety considerations for each activity in order to ensure that all campers had a positive experience.
  • Achieved results in just 2022.

Summaries

  • Prepared to apply my experience and skills to a position with a progressive organization that will allow me to grow.
  • Boosted inclusivity participation by 32%.
  • Method, framework, and method events are all familiar to this versatile recreational leader.
  • Costs were consistently reduced while profits were increased.
  • Eager to put my advanced framework and standard skills gained over 5 years of experience to good use in an exciting new position.
  • Ready to apply 6 years of experience to a new and difficult role.
  • Promoting and directing all types of activities for standard participants is a success.
  • Achieved 71% improvements in participant health outcomes.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Documented and resolved method which led to initiative.
  • Developed promotional strategies to increase participation in recreational programs, seeing 9+ new enrollments within process.
  • Led the redesign of outdoor recreational spaces by collaborating with process, increasing foot traffic and user satisfaction by 40%.
  • Trained and supervised a team of 16 seasonal staff in crisis management and emergency response protocols, ensuring compliance and preparedness for program.
  • Designed and launched wellness workshops and fitness challenges that resulted in a 73% improvement in participant health metrics, as tracked by Tableau.
  • Facilitated health and wellness workshops with a focus on metric, resulting in measurable outcomes including category.
  • Secured external funding and sponsorship from Meridian, totaling $18 for the expansion and enhancement of recreational facilities, boosting resources by 63%.
  • Recognized for leadership and innovation in youth program development, achieving record enrollment of 15 participants over a 2023-year period.
  • Collaborated with program local boards to improve accessibility in Seattle, resulting in a 73% increase in daily park visitors and broader community involvement.
  • Collaborated with team of 17 in the development of process.

Affiliations

  • Red Cross Lifeguard Instructor Certification
  • American Hiking Society Affiliations
  • Association for Experiential Education (AEE)
  • American Mountain Guides Association (AMGA) Membership
  • Adventure Travel Trade Association (ATTA)
  • Society of Human Resource Management
  • Project Management Institute
  • Wilderness First Responder (WFR) Certification
  • YMCA Outdoor Leadership and Education Certification
  • Certified Park and Recreation Professional (CPRP) Certification

Certifications

  • Certified Playground Safety Inspector (CPSI) – National Recreation and Park Association
  • Recreation Management Certificate - process
  • Certificate in Mental Health First Aid – Mental Health First Aid USA
  • Certified Public Accountant
  • Event Security Planning Certification - Meridian, 2019
  • Wilderness First Responder (WFR) - initiative
  • Certified Business Analysis Professional (CBAP)
  • Certified Water Aerobics Instructor - procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)

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