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Skills

  • Employee misconduct investigations
  • Business operations
  • Employee engagement in security protocols
  • First Aid/CPR
  • Cash handling procedures
  • Loss prevention expertise
  • CCTV installation
  • Loss prevention assessment programs
  • Collaboration with local law enforcement
  • Process improvement

Work Experiences

  • Awarded the Outstanding Service Award for Outstanding Loss Prevention Strategy in 2017, recognizing a 55% shrink reduction across the district.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Used category and standard to set up covert surveillance.
  • Surveillance, detection, and criminal processing for theft and criminal cases were all under my supervision.
  • Analyzed district-wide loss trends and adjusted asset protection strategies, achieving a reduction of shrink by 46% year-over-year.
  • Adjusted asset protection strategies.
  • Achieved a 74% improvement in response tactics.
  • Collaborated with HR to investigate employee misconduct.
  • Answered 16 calls per several months to help customers with their questions and concerns.
  • Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement.

Summaries

  • Achieved measurable results.
  • Aligned strategies with store managers.
  • Achieved an annual shrink reduction of 76%.
  • Accomplished District Loss Prevention Specialist.
  • Adjusted asset protection plans.
  • Award-winning loss prevention leader.
  • Within Law Enforcement and Security, senior District Loss Prevention Specialist and outstanding performer in strategic planning and budget management.
  • Certified in ITIL, with a demonstrated ability to identify operational deficiencies and develop employee training, reducing shrink by 62% year-over-year.
  • District Loss Prevention Specialist is a multi-talented District Loss Prevention Specialist who is consistently rewarded for planning and operational improvements.
  • Working knowledge of security systems and databases is required.

Accomplishments

  • Organized district-wide mystery shopper program that successfully identified vulnerabilities in theft prevention, improving security protocols by 77%.
  • Conducted 14 risk assessments annually, identifying vulnerabilities and aligning stores with corporate loss prevention standards.
  • Proactively addressed internal theft issues by implementing anonymous reporting systems, leading to 47% increase in reported incidents.
  • Implemented strategic revisions to loss prevention procedures, decreasing overall product loss by 64% in one year.
  • Designed a high-visibility loss prevention program utilizing HubSpot, leading to 49% lower customer interaction risk during apprehension attempts.
  • Developed risk profiles based on historical loss data, leading to a reduction of theft in high-risk store locations by 22%.
  • Designed and delivered loss prevention training sessions for 5 employees across 13 locations, enhancing compliance and minimizing risks.
  • Analyzed data from advanced fraud detection systems, contributing to the identification of 15 fraud incidents with an estimated savings of $6.
  • Initiated root-cause analysis projects on recurring theft patterns, creating corrective actions that achieved a 67% shrinkage reduction district-wide.
  • Created real-time fraud detection dashboards utilizing SAP, enabling faster response times that reduced potential losses by 46%.

Affiliations

  • American Society for Industrial Security (ASIS)
  • Lions Club
  • Society of Women Engineers
  • National Association of Social Workers
  • Global Retail Crime Solutions (GRCS)
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • National Association of Independent Store Owners (NAISO)
  • International Council of Nurses
  • Project Management Institute

Certifications

  • Certified Information Security Manager (CISM)
  • CompTIA Security+
  • CompTIA Network+
  • Loss Prevention Certified (LPC) Certification
  • First Aid/CPR Certified
  • Internal Theft Investigations Certification
  • Physical Security Professional (PSP)
  • Project Management Professional (PMP)
  • Certified Law Enforcement Analyst (CLEA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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