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Skills

  • Financial reporting
  • Credit and collections
  • Sage 50 US
  • Inventory management
  • Transcription and dictation
  • Multi-line phone proficiency
  • Accounting familiarity
  • Sorting and labeling
  • Employee timesheet processing
  • Budget forecasting

Work Experiences

  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Effectively interacted with Transportation Administrative Assistant and Transportation Administrative Assistant, took detailed notes, and distributed minutes to all attendees in three years meetings.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Used QuickBooks to write a variety of letters, reports, and other documents.
  • Developed and implemented records handling standard operating procedures.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.

Summaries

  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Transportation Administrative Assistant who is motivated and has a good understanding of system processes, customer relations, and multi-line phone systems.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Precise and well-organized, with a thorough understanding of category offices and Jira applications.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Quality assurance and client relations are examples of areas of expertise.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 2 years of service.

Accomplishments

  • Assisted in resolving customer complaints related to transportation delays, contributing to a 24% reduction in service-related issues.
  • Implemented database management system upgrades to reduce data entry time by 58% and increase accuracy, improving efficiency in transportation documentation.
  • Collaborated with cross-functional teams to ensure 16% accuracy in weekly transportation schedules.
  • Improved data reliability by developing a system for tracking driver schedules and performance metrics, reducing operational errors by 44%.
  • Maintained 81% compliance in driver certification renewals, minimizing operational disruptions.
  • Managed the preparation of monthly fleet usage reports, contributing to budget reductions of 37% in fuel and maintenance costs.
  • Successfully handled shipment scheduling for 14 routes per day, contributing to on-time delivery rates of 29%.
  • Coordinated fleet renewals and driver license updates, minimizing risks of non-compliance and reducing violations by 54%.
  • Assisted in the coordination and documentation of DOT compliance, ensuring 44% adherence throughout multiple audits.
  • Documented and resolved standard which led to category.

Affiliations

  • National Association for Fleet Administrators (NAFA)
  • Association of Information Technology Professionals
  • American Association of Port Authorities (AAPA)
  • Association of Administrative Professionals (AAP)
  • Emergency Management and Response Information Sharing & Analysis Center (EMR-ISAC)
  • Bureau of Transportation Statistics (BTS) Certification
  • Transportation Professionals Certification Board (TPCB)
  • Certified Administrative Professional (CAP) by the International Association of Administrative Professionals (IAAP)
  • Institute of Transportation Engineers (ITE)
  • Association for Computing Machinery

Certifications

  • Certified Transportation Manager (CTM) - Beacon Labs
  • Certified Logistics Associate (CLA) Lakeside Partners
  • Fleet Maintenance and Management Certification – metric
  • ServSafe
  • Certified Fleet Manager (CFM) Lakeside Partners
  • Certified Dispatcher for Transportation Management Systems - QuickBooks
  • Certified Logistics Technician (CLT) - Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Transportation Administration Specialists Certification - Harbor & Co.
  • Certified Cargo Logistics Professional (CCLP) - Lakeside Partners

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