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Skills

  • Work center audits
  • Hardware integrations with software systems
  • Project management
  • Hardware lifecycle management
  • Communication of Technical Concepts to Non-Technical Stakeholders
  • Hardware architecture design
  • First Aid/CPR
  • Program equipment
  • Budget Management and Cost Control
  • Communications

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Completed project 2017 ahead of schedule.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated cross-departmental efforts.
  • Aligned documentation with international ITIL standards.
  • Was in charge of translating broad project specifications into detailed hardware architecture design concepts.
  • Authored hardware installation guides for SAP.
  • Was in charge of ensuring that quality standards for new product designs were met, as well as adhering to customer specifications and production requirements.
  • Coordinated with supply chain and procurement teams to source components, cutting lead times by 75%.

Summaries

  • Addressed critical hardware failures.
  • Built strong vendor relationships.
  • Achieved 32% faster resolution times.
  • Aligned hardware and software system efforts.
  • Achieved a 49% increase in overall product reliability.
  • By implementing robust quality control measures, consistently drove improvements in hardware reliability and reduced failure rates by 26%.
  • Costs were consistently reduced while profits were increased.
  • Complied with standards such as ITIL.
  • Excellent design team leadership and cross-functional team experience.
  • Achieved a 18% reduction in future failure rates.

Accomplishments

  • Successfully integrated 7 new devices within existing infrastructure, improving network compatibility and reducing downtime by 56%.
  • Spearheaded a $11 hardware migration project, coordinating 8 technicians and 7 support teams to improve operational efficiency by 75%.
  • Successfully collaborated with R&D, identifying key opportunities for hardware innovation that accelerated development cycles by 7 months.
  • Consulted with key vendors during hardware selection process, securing agreements with high-priority partners and reducing delivery lead times by 29%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved system which led to method.
  • Collaborated with team of 4 in the development of framework.
  • Directed an international rollout of Workday hardware systems, managing vendors across 9 time zones, ensuring the project was delivered one year% ahead of schedule.
  • Resolved product issue through consumer testing.
  • Reduced hardware failure rates by 23% after implementing a predictive maintenance program informed by field data analysis from 5 units.

Affiliations

  • Hardware Performance and Reliability Institute (HPRI)
  • Industrial Internet Consortium (IIC)
  • Hardware Managers International Peer Group
  • Society for Construction and Engineering in Electronics (SCEE)
  • American Society for Quality (ASQ)
  • Freemason
  • Project Management Institute (PMI)
  • Women in Hardware Network
  • International Council of Nurses
  • Electronics Technicians Association, International (ETA)

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • NVIDIA Professional Visualization Certification
  • First Aid/CPR Certified
  • Systems Engineering Professional (CSEP) – INCOSE
  • Certified Engineering Manager (CEM) – American Society for Engineering Management
  • Advanced Manufacturing Technology Certification – SME
  • Certified Business Analysis Professional (CBAP)
  • Autodesk Certified Professional in Tableau 2022

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