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Skills

  • Change Management
  • Java programming
  • Continuous improvement programs
  • Cross-functional teamwork
  • Microsoft Word
  • MS Office
  • Regulatory compliance
  • Mainframe environments
  • Process improvement
  • Employee Engagement and Motivation Strategies

Work Experiences

  • Achieved a 62% decrease in rework.
  • Analyzed reporting processes.
  • Oversaw the delivery of process project by procedure team, which resulted in program.
  • Transported SAP to three years customer locations.
  • Championed the adoption of Agile methodologies across the organization, leading to faster project cycles and improved team efficiency by 59%.
  • Answered 4 calls per three years to help customers with their questions and concerns.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Complete systems were designed, including data, pre-processing, optimization, post-processing, and user interfaces.
  • Achieved results within 2024.
  • Achieved a $13 cost reduction.

Summaries

  • Achieved a 79% efficiency increase.
  • Achieved system-wide clarity improvements.
  • Within Miscellaneous, senior Performance Improvement Manager and outstanding performer in process improvement and team leadership.
  • Achieved 66% increases in departmental outputs.
  • Adept at creating performance benchmarking systems.
  • Business process architect.
  • Performance Improvement Manager is a multi-talented Performance Improvement Manager who is consistently rewarded for planning and operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Business process architect who has consistently increased efficiency by streamlining workflows, reducing cycle times, and conducting in-depth time-motion studies that led to 19% faster lead times.

Accomplishments

  • Developed and implemented a streamlined workflow via Microsoft Excel, increasing team productivity by 74% over 6 months.
  • Influenced senior management to adopt risk mitigation strategies which led to a 49% reduction in risk-related incidents and improved project delivery outcomes.
  • Reduced operating costs by 76% through optimized resource allocation and process restructuring over a the past year-month period.
  • Developed and executed a KPI dashboard for leadership, enhancing decision-making by providing real-time operational insights across 10 departments.
  • Identified and applied industry best practices to reduce cycle times in compliance, achieving project deliveries two years ahead of schedule.
  • Optimized the performance management system by developing employee engagement strategies that improved retention rates by 45% in 2023.
  • Implemented new operational standards, reducing downtime and increasing equipment utilization by 56% across 11 facilities.
  • Piloted a quality improvement program in finance, which saw a 37% improvement in operational accuracy and output consistency over one year.
  • Led the introduction of a data-driven continuous improvement initiative using Asana, resulting in operational cost savings totaling $2 in 2018.
  • Led performance improvement initiatives that decreased process bottlenecks, resulting in a 32% improvement in project timelines across operations.

Affiliations

  • Association for Operations Management (APICS)
  • International Council for Machinery Lubrication (ICML)
  • Association for Computing Machinery
  • Freemason
  • Association of Information Technology Professionals
  • Council for Supply Chain Management Professionals (CSCMP)
  • American Medical Informatics Association
  • National Association for Business Resources (NABR) - Member since 2015
  • Society of Industrial and Systems Engineers (SISE)
  • Institute of Industrial and Systems Engineers (IISE)

Certifications

  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Change Management Professional (CCMP) - ACMP Global
  • Lean Six Sigma Black Belt Certification - Meridian
  • Certified Public Accountant
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified Process Improvement Manager (CPIM) Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Human-Centered Design Practitioner Certification - Cedar Works

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