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Skills

  • Written and oral communication
  • Records management
  • Crisis management
  • Schedule management
  • Family engagement initiatives
  • Regulatory requirements
  • Grant Writing and Fundraising
  • Fundraising and major donor development
  • Quality assurance controls
  • Records maintenance

Work Experiences

  • Created billing and donation letters, reconciled accounts, and entered transactions into a database during the two years.
  • Met all recordkeeping and reporting guidelines by fostering complete accuracy in documenting processes.
  • Communicated promotions and advised them on available services to assist clients in achieving their objectives.
  • Kept track of how well employees followed the company's occupational health and safety policies.
  • Completed all required recordkeeping and reporting tasks.
  • Analyzed and streamlined administrative processes.
  • Provided new employees with training and support in industry practices and business operations.
  • Put in place procedures to boost overall productivity.
  • Adjusted practices to meet individual needs of children.
  • Worked closely with Assistant Director, Childcare Programs to provide accurate documentation, resolve operational issues, and place accurate orders for materials.

Summaries

  • Assistant Director, Childcare Programs and team leader with 11 years of experience in framework settings.
  • ITIL certified
  • Experienced in coordinating facility space, resources, and personnel to meet changing demands.
  • Results-oriented Miscellaneous professional with quality assurance, data analysis, and workflow optimization strengths.
  • Deadline-driven Pharmacy Manager with strong customer service, telephone etiquette, and problem-solving abilities.
  • Assistant Director who is tenacious and proactive.
  • Pursuing a position in a fast-paced organization that values focus and dedication.
  • Prevents problems with innovative, hands-on solutions based on a thorough understanding of effective business practices.
  • Bringing 12 years of experience in the process industry.
  • Ability to recognize category issues and integrate process solutions to achieve initiative.

Accomplishments

  • Monitored government and state regulatory updates, ensuring the program maintained its compliance within 56% of industry benchmarks.
  • Collaborated with multidisciplinary teams to develop programs for children on individualized education plans, achieving 20% compliance with educational goals.
  • Partnered with local health agencies to provide wellness workshops, leading to a 62% increase in student physical and mental well-being metrics.
  • Designed and implemented a streamlined onboarding process for new staff, resulting in a 26% reduction in orientation time while maintaining high standards of care.
  • Mentored and supervised 7 early-childhood educators, leading to a 65% increase in industry-standard certification attainment.
  • Collaborated with specialists in mental health and special needs to enhance support for children with IEPs, resulting in process for improved service delivery.
  • Used regular performance audits to identify areas for improvement, reducing staff turnover by 37% over one year.
  • Oversaw the implementation of a staff recognition program that boosted morale and productivity scores by 16%, fostering a positive work environment.
  • Implemented a digital registration platform, reducing administrative processing time by 70% and improving family satisfaction.
  • Fostered relationships with local employers and community organizations to create a scholarship fund, increasing program affordability for 21% more families.

Affiliations

  • Member, National Association for the Education of Young Children (NAEYC)
  • Facilitator, Monthly Statewide Childcare Program Financial Management Forum
  • Treasurer, Early Childhood Education Leadership Forum, system
  • Board Member, State Early Childhood Advisory Committee (SECAC), system
  • Affiliate, Council for Professional Recognition – Promoting Child Development Associate (CDA) Credential
  • Member, National Institute for Childcare Management & Retention (NICMR)
  • Team Lead, Inclusive Childcare Program Development Committee
  • Liaison, Family and Community Engagement Network Collaborative, 2019
  • Speaker, Annual Childcare Directors Leadership Conference, 2019
  • Certification Holder, Child Care Management and Leadership Institute, 2019

Certifications

  • ServSafe
  • Early Childhood Inclusion Specialist Certification
  • First Aid & CPR Certification framework
  • NAEYC Early Childhood Program Administrator Certification
  • Level 5 Leadership and Management in Early Years (CACHE Level 5)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Family Life Educator (CFLE) from National Council on Family Relations (NCFR)
  • SAP Certified Application Associate
  • Program for Infant/Toddler Care (PITC) Certification
  • Early Childhood Program Accreditation (NECPA Accredited)

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