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Skills

  • Materials preparation
  • Contracting background
  • Data Management
  • Report writing
  • Skilled community-based case manager
  • Federal Acquisition & Contracting (FAR)
  • Cross-functional team collaboration
  • i2 Transportation Manager
  • Acting
  • Contracting

Work Experiences

  • Analyzed data from metric and framework reports in order to make proactive adjustments and improvements to process operations.
  • Solved
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Oversaw a staff of 11 people and oversaw a budget of $8 per year.
  • Successfully led key projects that yielded a system.
  • Used newspapers, job boards, and social media to find and interview qualified candidates for team openings.
  • Raised the stakes.
  • Got better.

Summaries

  • Extensive retail and management experience from a seasoned professional.
  • Bringing 8 years of industry experience to Harbor & Co., and ready to take on a challenging, growth-oriented role.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Offering 13 years of Miscellaneous experience as well as a flexible and friendly attitude.
  • Dynamic application of budget management and strategic planning in a fast-paced business environment.
  • By cultivating a collaborative and skill-based culture, employees are better equipped to achieve their objectives.
  • Professional with over 16 years of experience as a manager for a $8 two years revenue-generating company.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.

Accomplishments

  • Developed a comprehensive KPI dashboard, which allowed for real-time tracking and 37% productivity improvement.
  • Increased sales 15% over 18 months.
  • Directed crisis management efforts during initiative, ensuring minimal operational disruption and safeguarding 12 in revenue.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized vendor negotiation strategies that reduced supply costs by 55% while maintaining quality standards.
  • Managed a cross-department collaboration resulting in 17% increase in overall project success rates.
  • Led a team through a major transformation initiative, reducing operational expenses by 80% over three years.
  • Launched a performance review system, driving a 33% improvement in staff accountability and development in several months.
  • Collaborated with executive leadership to design and implement organizational change, improving efficiency by 66%.
  • Drove Agile project management practices, improving project delivery timelines by 43% over previous cycles.

Affiliations

  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Jaycees
  • Lean Enterprise Institute
  • National Retail Federation (NRF)
  • International Council of Nurses
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • National Association of Social Workers
  • Institute of Certified Professional Managers (ICPM)
  • International Customer Service Association (ICSA)

Certifications

  • Certified Process Improvement Professional (CPIP)
  • HR Diversity and Inclusion Certificate - Vantage
  • Project Management Professional (PMP) – 2022
  • CompTIA Security+
  • Agile Certified Practitioner (PMI-ACP) - Lakeside Partners
  • Change Management Specialist (CMS) Certification - Beacon Labs
  • Risk Analysis and Mitigation Certification - Salesforce
  • Certified Business Analysis Professional (CBAP) - Meridian
  • Inclusive Leadership Credential - Harbor & Co.
  • ITIL Foundation Certification - 2016 Harbor & Co.

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