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Skills

  • Paperwork drafting
  • Administrative support
  • Travel planning
  • Documentation and control
  • Financial analysis and reporting
  • Program files maintenance
  • Accounting familiarity
  • Project management
  • Filing and data archiving
  • Document conversion

Work Experiences

  • Effectively interacted with Orgnization Secretary and Orgnization Secretary, took detailed notes, and distributed minutes to all attendees in two years meetings.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Improved customer service ratings by 14% by training 6 new employees on proper phone handling techniques.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Developed and implemented records handling standard operating procedures.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Completed special projects on time and on budget, exceeding the goals of both the program department and the organization as a whole.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.

Summaries

  • Exceptional at adhering to strict financial controls and deadlines.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 7 years of service.
  • Extensive data collection and extraction experience.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as standard and category.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • For system, a detail-oriented Records Specialist capable of coordinating digital and physical records.

Accomplishments

  • Standardized the archiving process for contracts and agreements, reducing retrieval times by 34%.
  • Prepared and circulated legal calendars on behalf of the general counsel, ensuring all deadlines were met with 10% accuracy.
  • Reduced legal challenges by ensuring company-wide adherence to document retention policies, decreasing exposure to regulatory fines by 17%.
  • Reduced turnaround time for annual external audit review by 11 days through effective liaising between executive team and auditors.
  • Administered board communication platform, reducing administrative roadblocks and enabling enhanced executive reporting.
  • Created a staff-wide training on document security protocols, reducing data vulnerabilities by 58%.
  • Coordinated the preparation and dissemination of quarterly board packs to 16 stakeholders, improving decision-making efficiency.
  • Implemented industry best practices for document management, achieving Lean accreditation for the organization.
  • Revamped retention and archiving procedures in alignment with GDPR, resulting in improved compliance across 6% of departments.
  • Authored and distributed comprehensive meeting minutes for corporate governance discussions, ensuring that 18% of action items were followed up.

Affiliations

  • Alliance for Nonprofit Management
  • Standard Chamber of Commerce
  • Rotary International
  • Project Management Institute (PMI)
  • Association of Certified Fraud Examiners (ACFE)
  • Institute of Chartered Secretaries and Administrators (ICSA)
  • American Marketing Association
  • Public Relations Society of America (PRSA)
  • Lions Club
  • Jaycees

Certifications

  • Executive Assistant & Administration Certification - Cedar Works
  • Certificate in Company Secretarial Practice and Shareholder Services - Northwind
  • Certified Professional Secretary (CPS)
  • Negotiation and Conflict Resolution Certification - metric 2024
  • Corporate Finance Strategy Certificate - initiative Continuing Studies 2023
  • Salesforce
  • Corporate Secretary Certification - The Institute of Chartered Secretaries and Administrators (ICSA) 2019
  • Certified Event Manager (CEM) - International Live Events Association
  • Risk Management Professional (RMP) - PMI
  • SHRM Certified Professional (SHRM-CP)

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