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Skills

  • Operations management
  • Strategic account development
  • Microsoft Office
  • Weekly Payroll
  • Presentation and public speaking
  • Sales presentations
  • Accounts payable/receivable
  • Process improvement techniques
  • Consultative selling techniques
  • Direct sales

Work Experiences

  • Managed
  • Increased market penetration and sales figures by 11% by leveraging supplier relationships and personally overseeing negotiations.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 14%.
  • Kept track of everything.
  • Used SAP to accurately enter data into a batch ticketing system.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Invented
  • On-site training was provided by me.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Handled sales paperwork and payments with great care to reduce recordkeeping errors.

Summaries

  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Fluent in both English and Spanish.
  • Versatile
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Professional with over 5 years of experience in project management and process improvement initiatives across the enterprise.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • To deliver customized solutions and maximize company profit, it flexes with changing demands and unique customer needs.
  • Pragmatic

Accomplishments

  • Established long-term relationships with key decision-makers, resulting in 15 new strategic partnership deals worth $11.
  • Executed initiative that increased market share in Austin by 26%, surpassing regional sales targets.
  • Worked with cross-functional teams to forecast demand and manage inventory levels, reducing stockouts by 20%.
  • Led regional effort to expand brand presence, resulting in 10 new retail partnerships secured and 4 in annual revenue generated.
  • Increased sales 9% over the past year.
  • Spearheaded the adoption of new CRM software, increasing team-wide operational efficiency and customer follow-up accuracy by 46%.
  • Collaborated with team of 13 in the development of system.
  • Maintained thorough knowledge of the competition’s offerings and adjusted pricing and service bundles, which increased sales productivity by 50%.
  • Surpassed quarterly sales quota by 16% through implementing new outreach scripts and refining follow-up processes using system.
  • Collaborated with marketing team to launch targeted campaigns, generating a 74% increase in lead conversion rates over three years.

Affiliations

  • Retail Industry Leaders Association (RILA)
  • Sales Hacker Community Contributor/Membership
  • Project Management Institute
  • Lions Club
  • Association of Professional Sales (APS)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Strategic Account Management Association (SAMA)
  • Certified Professional Sales Person (CPSP) Certification
  • National Association of Social Workers

Certifications

  • Customer Relationship Management (CRM) Certification – ServiceNow
  • Certified Lead Generation Specialist - Ironclad Systems
  • Project Management Professional (PMP)
  • Certified Customer Experience Professional (CCXP) - Meridian
  • Advanced Negotiation and Influence Certification - Workday - 2020
  • CRM Salesforce Certification - Sales Cloud Consultant - 2023
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified Technology Sales Professional (CTSP) - Summit Group
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate - 2018

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