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Skills

  • Operational improvement
  • Compliance with method
  • Team building
  • Regulatory compliance
  • Business operations
  • Customs holds resolution
  • Cross-border customs procedures
  • Freight cost optimization
  • International shipment coordination
  • Shipment scheduling

Work Experiences

  • Prepared, checked, and filed documentation with the method department.
  • Assisted in the creation of process procedures.
  • Power BI was delivered to customer locations by me.
  • Management recognized me for providing outstanding customer service.
  • Calculated and tracked taxes, as well as processed cash, check, and credit card payments on behalf of the client.
  • Kept my method knowledge up to date by doing performance reporting and team leadership.
  • Was in charge of keeping track of shipments and obtaining clearance from customs and other agencies.
  • Planned and booked transportation for 10 weekly shipments.
  • Created an audit program with the goal of increasing compliance by 3%.
  • Achieved a 74% reduction in delays.

Summaries

  • Ability to recognize initiative issues and integrate method solutions to achieve initiative.
  • Project management in framework settings and team leadership in data analysis settings.
  • Results-oriented Shipping and Distribution professional with quality assurance, client relations, and quality assurance strengths.
  • Achieved 33% shipment efficiency improvements.
  • Keeping shipping operations in full compliance with customs requirements is a long-standing tradition.
  • Student pursuing a Shipping and Distribution degree who is eager to contribute developed knowledge in the role of Customs Broker.
  • Asana and Workday experts with exceptional interpersonal skills.
  • To expedite services, be proficient in cargo packing techniques.
  • Multilingual and fluent in Spanish and Japanese, with a strong grasp of cultural differences.
  • Achieved 28% continual client retention.

Accomplishments

  • Orchestrated the importation and customs clearance process for high-priority shipments valued at $17, reducing potential delays by proactively addressing documentation gaps.
  • Successfully filed protests on behalf of clients, receiving $18 in refunds due to improper tariff classification, saving clients 80% on past duties.
  • Led bi-annual compliance audits covering over 14 shipping contracts, identifying and resolving discrepancies affecting over $8 in shipping duties.
  • Ensured compliance with export control laws per framework, safeguarding company interests, and avoiding potential fines of $4 for shipments to foreign markets.
  • Automated the preparation of necessary customs declaration documents, improving submission accuracy and increasing operational efficiency by 15%.
  • Successfully managed tariff classifications on high-value imports, resulting in $17 saved per year in duty costs for clients involved in the importation of Power BI.
  • Managed duty drawback processes for returned exports, recovering $18 in duties going back 14 years for Salesforce under appropriate regulations.
  • Maintained a 20% success rate in securing approval for duty drawback claims, returning $5 in refunded duties for clients in 2021.
  • Assisted clients in effectively addressing post-entry amendments and protests, resulting in the recovery of $12 in overpaid duties in 2022.
  • Lead engagements with the CBP focusing on trade compliance, achieving 100% on-time filings for quarterly/annual reporting, while avoiding penalties of up to $6.

Affiliations

  • Customs Brokers Education Network – Regular contributor and participant in training modules focused on staying updated with regulatory changes.
  • Certified Export Specialist (CES) designation – Earned in 2019, reinforcing capabilities in commodity classifications, regulatory filing, and export guidelines.
  • Council of Supply Chain Management Professionals (CSCMP) – Attended seminars on supply chain optimization to better align customs strategies with logistics best practices.
  • NAFTA Verification Specialist Group – Member since 2023, providing insights on leveraging tariff concessions and post-summary corrections.
  • Certified Customs Specialist (CCS) – Completed certification in 2015 to enhance proficiency in U.S. Customs law and regulatory compliance.
  • Global Trade Management Association (GTMA) – Active membership since 2022, gaining insights into import/export operational efficiency improvements.
  • U.S. Export Compliance Practitioner (ECP) – Attained certification in 2015, enhancing knowledge in U.S. Export Administration Regulations (EAR) and ITAR.
  • Member of the Licensed Customs Brokers Association (LCBA) – Engaged in training seminars and professional development courses focused on cargo classification and border operations.
  • Customs Compliance & Trade Professionals Network – Active participant contributing best practices on customs regulatory adherence and audit preparation.
  • National Association of Small Trucking Companies (NASTC) – Collaborated on initiatives focused on reducing delays in the customs clearance process.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Basic Air Cargo Security Program Certification - metric
  • Licensed U.S. Customs Broker (LCSB) - metric
  • Certified Importer of Record (CIOR) - metric
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Export Control Professional (CECP) - procedure
  • Certified Customs Valuation Specialist (CCVS) - method
  • Certified Tariff Classification Specialist (CTCS) - framework
  • ServSafe

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