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Skills

  • Corrective Action Preventive Action (CAPA)
  • Business operations
  • Key performance indicator (KPI) tracking
  • High-Quality Supplier Prioritization
  • Data collection and analysis
  • First Aid/CPR
  • Initiative equipment
  • Regulatory compliance
  • Process improvement
  • Strategic planning

Work Experiences

  • Achieved a 77% improvement in supplier quality ratings.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Achieved improvement within 16 weeks.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved a 81% reduction in operational inconsistencies.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 18%.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that initiative operations ran smoothly.

Summaries

  • Motivated procedure manager with a track record of best practices and operations in the Miscellaneous.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Expertise in technology and product development.
  • Optimize long-term success by effectively balancing targets with resources.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of budget management and strategic planning as well as performance reporting training.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.

Accomplishments

  • Led a Six Sigma Black Belt project which reduced 17% of waste in manufacturing processes, contributing to cost savings of 11.
  • Implemented Lean practices to reduce lead times in production by 4 weeks, generating additional revenue of 12 annually.
  • Built and deployed a streamlined reporting structure, enabling faster decision-making on critical quality management system (QMS) issues.
  • Monitored and improved response times to quality-related incidents, reducing customer-impacting issues by 71%.
  • Introduced standardized work instructions across 15 departments, reducing human error by 39% and improving employee adherence to quality standards.
  • Drove a company-wide zero-defect initiative that reduced total defects by 50% year-over-year.
  • Initiated internal audits to ensure full compliance with regulatory standards, achieving OSHA with zero non-conformance issues.
  • Developed a corrective action response system that reduced incident recurrence by 54% over 3 audit cycles.
  • Designed quality scorecards to track and evaluate vendor performance, leading to a 72% improvement in supplier quality metrics.
  • Initiated a waste reduction strategy across production lines, leading to 28% reduction in material consumption and cost savings of 11.

Affiliations

  • American Marketing Association
  • National Association for Healthcare Quality (NAHQ) - Healthcare Quality Board Member
  • Institute of Industrial and Systems Engineers (IISE) - Certified Lean Six Sigma Green Belt (CLSSGB)
  • Institute of Management Consultants USA (IMC USA) - Quality Systems Expert
  • Society of Manufacturing Engineers (SME) - Involvement in Lean Production and Quality Improvement Initiatives
  • Lean Enterprise Institute (LEI) - Continuous Improvement Network Contributor
  • Business Process Improvement Professionals Network - Founding Member in 2015
  • International Association of Administrative Professionals
  • Freemason
  • Institute for Healthcare Improvement (IHI) - Engagement in Process Optimization Initiatives

Certifications

  • CompTIA A+ Technician
  • CompTIA Network+
  • Certified Quality Improvement Associate (CQIA)
  • Certified Reliability Engineer (CRE)
  • ISO/TS 16949 Internal Auditor Certification
  • Google Certified Professional Cloud Architect
  • Certified Quality Engineer (CQE)
  • Apple Certified Associate (ACA)
  • Failure Mode and Effects Analysis (FMEA) Expert Certification
  • ISO 9001 Lead Auditor Certification

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