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Skills

  • Invoicing accuracy
  • MS Office
  • Attention to detail
  • Presentation skills
  • Calendar management
  • Financial reporting
  • Customer service
  • Bank reconciliation
  • Problem resolution
  • Operational workflow improvement

Work Experiences

  • Followed the client's and company's procedures, documentation, instructions, and Audit & Business Controls guidelines.
  • Achieved zero discrepancies over 10 months.
  • Accurately met deadlines with zero errors.
  • Conducted regular audits of operational processes.
  • Analyzed supply chain workflows and vendor performance, leading to improved shipping accuracy by 83%.
  • Assisted in implementing a sustainability program.
  • Achieved a 54% under-budget variance.
  • Collaborated with cross-functional teams to manage and update SAP inventory levels, decreasing stock discrepancies by $13.
  • Contributed to a Excellence Award in 2024.
  • Collaborated with cross-functional teams.

Summaries

  • Business Operations Assistant is a multi-talented Business Operations Assistant who is consistently rewarded for planning and operational improvements.
  • Business Operations Assistant with 14 years of successful budget management and project management experience.
  • Adept at risk mitigation and compliance.
  • Collaborative Business Operations Assistant with a proven track record of improving inter-departmental communications by reducing internal email trails by 40% through the introduction of innovative collaboration tools.
  • Contributed to a 22% hike in employee satisfaction over 6 months.
  • Collaborative Business Operations Assistant.
  • Individual who is highly motivated and upbeat, with excellent organizational and communication skills.
  • Clear understanding of performance reporting and cross-functional collaboration as well as performance reporting training.
  • As the primary point of contact for clients, the Business Associate assists them.
  • Accomplished Business Operations Assistant skilled in project coordination and performance tracking, known for increasing team alignment and effectiveness by 82% through comprehensive reporting.

Accomplishments

  • Monitored operational budgets for product, identifying cost-saving opportunities that reduced expenses by 40%. Ensured funds were allocated to high-priority areas.
  • Implemented real-time tracking systems for shipments, resulting in a 49% decrease in lead time variability.
  • Assisted in the development and execution of process audits for operational tasks, reducing errors by 12 incidents per one year.
  • Led efforts to standardize communication workflows between internal teams and clients, reducing resolution times for open tasks by 26%.
  • Created and managed a process for the organization’s CPA renewal program, minimizing compliance oversights by 53%.
  • Managed a customer satisfaction feedback loop, addressing and resolving 4 issues per month, improving overall satisfaction by 49%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-functional teams to integrate a new supplier management system, yielding a vendor performance improvement of 30%.
  • Collaborated with team of 10 in the development of metric.
  • Reduced order processing time by implementing a new system for batch order fulfillment, resulting in a 19% decrease in processing backlog.

Affiliations

  • Certified Administrative Professionals (CAP) certification holder
  • Institute of Supply Management (ISM)
  • Junior Chamber International (JCI)
  • International Council of Nurses
  • National Business Networking Group (NBNG)
  • National Contract Management Association (NCMA)
  • Global Work & Travel Partners Network
  • Freemason
  • Society of Human Resource Management
  • Delta Mu Delta International Honor Society in Business

Certifications

  • Lean Six Sigma Green Belt Certification
  • Apple Certified Associate (ACA)
  • Vendor Management Certification Program by process
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Certified Meeting Professional (CMP) by Events Industry Council
  • Certified Continuous Improvement Professional (CCIP) by Cedar Works
  • CompTIA Network+
  • Workplace Communication Mastery Certification by ServiceNow
  • Cisco Certified Network Associate (CCNA)

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