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Skills

  • Accurate and detailed
  • Office management
  • Administrative assistance
  • Office administration
  • Inventory management
  • Triaging patients
  • Recording patient demographics
  • School records monitoring
  • Types 10 wpm
  • Project management

Work Experiences

  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Closing disclosures, post-closing records, and disbursements were all things I worked on.
  • Helped senior administrative professionals with their day-to-day tasks.
  • Used Asana to manage my itinerary and appointment schedules.
  • Communicated with 7 customers over the course of three years to resolve common title issues, such as standard and procedure issues.
  • Screened referrals and entered data into a prospect database using Maximizer software.
  • Greeted customers and visitors in person as well as over the phone.
  • Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy.
  • Was in charge of daily office operations for a staff of 17 people.
  • Calculated and remitted sales tax, service fees, and other charges to the state.

Summaries

  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • Title Clerk is a dependable and enthusiastic Title Clerk with 3 years of front desk management experience.
  • Project management and client relations are examples of areas of expertise.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • Reliable Program Support Assistant seeking to apply 10 years of workflow optimization and budget management experience to the Title Clerk position.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Vendor management and risk assessment are tasks that I am uniquely qualified to perform.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.

Accomplishments

  • Improved the processing accuracy for business and consumer vehicle title transfers by 72%, significantly reducing document rejections.
  • Led cross-functional teams to fulfill state-specific title requirements for commercial and personal vehicle sales, enhancing client satisfaction by 22%.
  • Managed program area.
  • Implemented a new document verification process for out-of-state title transfers, improving accuracy and reducing processing errors by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved certification through the Tableau, initiative.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Monitored title documentation for compliance with 10 states' laws, ensuring accurate processing for multi-state vehicle finance customers.
  • Collaborated with team members to reduce title transfer errors by 71% through comprehensive auditing and quality checks.
  • Reduced the number of title corrections necessary by 70% by implementing detailed pre-submission checks.

Affiliations

  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Lions Club
  • Council on Licensure, Enforcement and Regulation (CLEAR)
  • Project Management Institute
  • Import/Export Motor Vehicle Title Professionals Association
  • Certified Title Specialist (CTS), Chicago Chapter
  • Federation of Tax Administrators (FTA) – Motor Vehicle Section
  • Society of Women Engineers

Certifications

  • Certified Electronic Title Specialist (CETS) - Secure Title Solutions
  • State-Specific Title and Registration Certification - Colorado DMV
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association (ABA)
  • Notary Public License - category
  • Notarial Compliance Certification - National Notary Association
  • Cisco Certified Internetwork Expert (CCIE)
  • Legal Aspects of Title Processing Certification - category
  • Certified Records Manager (CRM) - metric
  • Google Certified Professional Cloud Architect
  • Public Service License – National Auto Dealers Association (NADA)

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