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Skills

  • Insurance billing
  • Airflow measurement and adjustment
  • Reading and interpreting technical blueprints
  • Mechanical and electrical system knowledge
  • De-escalating customer complaints or inquiries
  • Collaborating with multidisciplinary teams (electricians, plumbers, etc.)
  • Planning and coordination
  • Cooling system diagnostics
  • Emergency refrigeration repair
  • Business operations

Work Experiences

  • Saved money by developing functional solutions to program problems.
  • Analyzed root cause of recurring refrigeration failures and provided long-term solutions that improved uptime by 70%.
  • Completed rigorous pressure/leak testing on refrigeration piping systems, reducing client call-backs by 72% each month.
  • Applied attention to detail in repair techniques.
  • Condensers, heat exchangers, cooling towers, steam and gas turbines were among the 1200-ton chiller plant units that I inspected, repaired, and maintained.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Advised teams during retrofitting tasks.
  • Conducted leak testing on refrigeration piping.
  • Used Jira to compile data gathered from various sources.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • Communicative and team-oriented, with ServiceNow expertise.
  • Results-oriented Construction professional with cross-functional collaboration, process improvement, and cross-functional collaboration strengths.
  • Accomplished in planning and executing preventative maintenance programs, contributing to longer system longevity and reduced urgencies in system repairs by 22%.
  • Achieved significant cost savings.
  • Boosted overall operational performance.
  • Strategic thinker with expertise in performance reporting.
  • Adept at performing emergency repairs.
  • Knowledge of Salesforce in depth, as well as process improvement and strategic planning abilities.
  • Accomplished problem-solver with a decade of experience managing HVAC and refrigeration system diagnostics, reducing system downtime by 82% across both commercial and industrial settings.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Regularly coordinated with plumbing technicians and construction crews to facilitate seamless refrigeration system installations, reducing project delays by 26%.
  • Led a team of technicians in upgrading refrigeration controls systems, improving operational efficiency by 84% for commercial clients.
  • Inspected and calibrated SAP control systems, leading to a 55% improvement in temperature accuracy and system reliability.
  • Diagnosed and repaired commercial refrigeration failures under high-stress conditions, enabling a quick return to service and preventing 76% potential revenue loss.
  • Worked closely with engineering departments to resolve chronic refrigeration equipment failures, improving system uptime by 43%.
  • Developed detailed preventative maintenance plans for refrigeration units resulting in a 74% reduction in emergency service calls over two years.
  • Presented recommendations to management regarding system upgrades that aligned with Lakeside Partners’s sustainability goals, cutting overall energy usage by 47%
  • Administered system upgrades according to manufacturers' recommendations for SAP control systems, resulting in a 30% improvement in operational consistency.
  • Enhanced refrigeration system performance for Cedar Works through cutting-edge refrigerant application techniques, saving over $18 in energy costs.
  • Reconfigured and tested commercial refrigeration units to minimize energy use during non-peak hours, leading to clients saving approximately $16 annually.

Affiliations

  • Certified Technician, North American Technician Excellence (NATE) program, maintaining continuous education credits in refrigeration systems.
  • Committee Member, Refrigeration Emissions Task Force, focusing on reducing refrigerant leaks and supporting environmental standards enforcement since 2015.
  • Affiliated, process Contractors Association, contributing to collaborative projects among refrigeration and multi-disciplinary trades.
  • BAAQMD Certified Refrigeration Technician, ensuring compliance with the Bay Area Air Quality Management District regulations on refrigerant emissions.
  • Event Coordinator, Annual Cooling Expo, organizing presentations and skills demonstrations for systems cooling technologies.
  • Volunteer Trainer, Local HVAC Union category, providing monthly skills-enhancement seminars for apprentices.
  • Certified Trainer, Ammonia Refrigeration Safety Awareness Program, leading workshops on ammonia refrigeration for small business operators.
  • Member, Energy Management Association (EMA), contributing to discussions on refrigeration system energy efficiency and sustainability improvements.
  • Member of SkillsUSA, mentoring student competitors in the HVAC category within Austin region.
  • President, Local Refrigeration Mechanics Guild, leading conversations on emerging repair technologies and troubleshooting methods.

Certifications

  • Industrial Airflow Balancing Certification
  • EPA Section 608 Technician Certification
  • Certified Public Accountant (CPA)
  • First Aid/CPR
  • EPA Universal Refrigerant License
  • Facility Maintenance (HVAC) Management Certificate
  • Association for Project Management (APM)
  • CDOL - Certified Director of Operations in Logistics (useful for oversight roles)
  • Certified Electrical Professional (Relevant for integrating electrical systems to refrigeration units)
  • Apple Certified Associate (ACA)

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