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Skills

  • Customer satisfaction tracking
  • Customer service
  • Catering coordination
  • Team management
  • Food service knowledge
  • Problem resolution
  • Budget reconciliation with vendors post-event
  • Guest relations
  • Client relations management
  • Process improvement

Work Experiences

  • Learned quality assurance and vendor management to help with office needs.
  • Venues, budgets, guest lists, catering, and event timelines were all organized by me.
  • Suggested cost-cutting strategies for events.
  • Answered 13 phone calls per two years to assist customers.
  • Achieved a 67% reduction in weather-related cancellations.
  • Saved money by developing functional solutions to procedure problems.
  • Developed a reputation for punctuality and hard work.
  • Coordinated vendors, timelines, and budgets for events.
  • Achieved 29% client satisfaction.
  • Achieved event budgets within 53% of client targets.

Summaries

  • Ability to recognize standard issues and integrate framework solutions to achieve program.
  • Proven ability to create data-driven event promotion strategies that maximize reach.
  • Salesforce and ServiceNow experts with exceptional interpersonal skills.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Promoting community outreach and fundraising events is one of her strong suits.
  • Communicative and team-oriented, with Workday expertise.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Motivating leader who has built and managed standard teams in the past.
  • Risk assessment Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Accomplished in increasing wedding revenue by upselling premium services such as photography and decor packages, generating an average of $15 in additional client spending per event.

Accomplishments

  • Developed and shared market insights with upper management, inspiring a 44% decrease in unnecessary supplier contracts through optimized vendor sourcing.
  • Sustained high performance under pressure during peak wedding seasons, managing multiple weddings concurrently without degrading guest or client experience.
  • Facilitated seamless communication with cross-functional teams, leveraging a Asana CRM system to provide real-time updates to vendors and clients.
  • Enhanced wedding portfolio presentations, contributing to a 82% increase in client inquiries and conversions as part of a strategic marketing initiative.
  • Established ongoing relationships with major industry influencers and bloggers, enhancing the brand’s reputation and yielding a 42% growth in online visibility.
  • Regulated multi-event schedules, balancing logistical arrangements while delivering on-time service for consecutive weddings over a several months period.
  • Sourced sustainable, eco-friendly decor alternatives, reducing environmental impact while increasing brand appeal to eco-conscious clients by 62%.
  • Supervised wedding rehearsal procedures and guest greeting logistics, enabling stress-free experiences and repeated 5-star reviews across platforms.
  • Orchestrated over 15 destination weddings in Columbus, liaising with international suppliers and handling last-minute travel logistics for flawless execution.
  • Generated templates for priority task checklists, which reduced task redundancies among team members and boosted overall coordination quality by 62%.

Affiliations

  • Host, Annual Wedding Trends Webinar Series - 2017
  • Collaborator, Vendor Management Team, Local Event Planners Mentorship Forum - 2018 to 2015
  • Active Participant, WeddingWire Community Forum - 2015 to Present
  • Certified Wedding Planner, Wedding Planning Institute - 2020
  • Recipient, WeddingWire Couple’s Choice Award, 2023
  • Certified Event Contract Negotiator (CECN), system - 2017
  • Member, Green Wedding Alliance - 2016 to 2015
  • Participant, Wedding MBA Conference - 2015, Phoenix
  • Member, Association of Bridal Consultants (ABC) - 2023 to Present
  • Workshop Presenter, Event and Wedding Planning Expo - 2021, Phoenix

Certifications

  • Venue Management School Graduate - International Association of Venue Managers (IAVM)
  • SAP Certified Application Associate
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Event Design Certificate (Level 1-3) - Event Design Collective
  • Event Planning and Management Certification - Vantage
  • Certified Special Events Professional (CSEP) - International Live Events Association
  • Sustainable Event Planning Certification - Green Meeting Industry Council
  • Crisis Management and Risk Assessment for Events - Ironclad Systems
  • Floral Design Course for Event Managers - Ironclad Systems

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