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Skills

  • Regulatory compliance
  • Credit and collections
  • Event planning and coordination
  • Workflow planning
  • Presentation design
  • Supply Chain Management
  • Database administration
  • Budgets
  • Vendor and supplier liaison
  • Strategic planning

Work Experiences

  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Compiled meeting minutes for 6 departments.
  • Consolidated office contracts with third-party vendors, leading to a 21% reduction in administrative vendor costs.
  • Analyzed feedback.
  • Compiled and distributed meeting minutes for 3 departments, ensuring follow-up action items were completed on time.
  • Assumed responsibility for event planning logistics.
  • Collaborated with office teams to customize Salesforce workflow automations, resulting in a 55% reduction in data entry errors.
  • Assisted in streamlining office operations.
  • Coordinated daily schedules of 16 executives, ensuring effective meeting preparation and logistics without conflicts.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.

Summaries

  • Achieved compliance with PMP.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Professional in office management and administration with 9 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Adept in digital filing system implementation.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Achieved a $15 reduction in annual travel costs.
  • Spanish and French are both conversational.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Drafted internal performance reporting documentation, helping management make data-driven decisions with 17% accuracy.
  • Assisted in the facilitation of staff training for Microsoft Excel, leading to a 29% improvement in overall office proficiency.
  • Executed a company-wide office supply audit that resulted in the creation of a streamlined procurement system, saving $232,000 annually.
  • Collaborated with a team to track and manage 12 vendor contracts, reducing administrative errors by 38%.
  • Optimized meeting coordination processes for the team, cutting scheduling conflicts by 85% through early collaboration.
  • Negotiated contracts with third-party vendors resulting in a 15% decrease in operational costs annually.
  • Led a cross-team project that improved internal communications channels, significantly increasing employee satisfaction in 2017.
  • Enhanced vendor relationship management protocols, leading to a 15% reduction in supply chain disruptions.
  • Documented and resolved standard which led to initiative.
  • Resolved discrepancies in office supply procurement, resulting in a 77% reduction in overall inventory expenses.

Affiliations

  • Office and Facility Manager Networking Group
  • Member, Microsoft Office Certification program 2021
  • Volunteer, Financial Literacy Program 2023
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • National Association of Social Workers
  • Association for Office Professionals (AOP)
  • Society of Women Engineers
  • Lions Club
  • National Management Association (NMA)

Certifications

  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Office Specialist (MOS) Certification
  • Virtual Administrative Professional Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Adobe Acrobat Pro DC Certification
  • Notary Public Certification - Washington
  • Administrative Support Specialist Certification
  • Cisco Certified Internetwork Expert (CCIE)

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