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Skills

  • Team building
  • Relationship development
  • Client-facing service
  • Bookkeeping
  • Client communication and follow-up
  • Report preparation
  • Business operations
  • Data Management
  • Database administration
  • Organization

Work Experiences

  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved compliance with Six Sigma protocols.
  • Organized corporate and office conferences for company employees and guests.
  • Assisted in preparing weekly status reports for senior management, improving project tracking by 28%.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Achieved a 81% reduction in administrative vendor costs.
  • Consolidated office contracts with third-party vendors.
  • Assisted in streamlining office operations utilizing SAP, reducing processing time by 57% and improving staff productivity.
  • Was in charge of billing, collection, and reporting for an office that generated over $8 per year.

Summaries

  • 12 years of experience streamlining processes, managing talented team members, and performing vendor management by an educated professional.
  • Spanish and French are both conversational.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Office Management Intern and outstanding performer in data analysis and cross-functional collaboration.
  • Achieved a 38% reduction in invoicing times.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Office Management Intern who is self-motivated and has demonstrated leadership, organizational, and customer service skills.

Accomplishments

  • Maintained frequent and clear communication with external vendors, improving contract renewals efficiency by 77%.
  • Prepared travel arrangements for executives, improving itinerary accuracy and reducing scheduling errors by 38%.
  • Executed a company-wide office supply audit that resulted in the creation of a streamlined procurement system, saving $232,000 annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved standard which led to initiative.
  • Led team initiatives to reduce office waste, implementing a comprehensive recycling program that cut waste disposal costs by 77%.
  • Collaborated cross-functionally to prepare and distribute internal/external communications that improved client liaison efficiency by 40%.
  • Prepared complete expense reports using Salesforce, saving the office $87,000 in unnecessary expenditures.
  • Coordinated with IT to streamline office software integration, cutting technical issues by 22% and improving workflow.

Affiliations

  • Member of University’s Administrative Intern Program 2023
  • Member of Local Small Business Leadership Team Atlanta
  • American Society of Safety Professionals
  • Project Management Institute
  • International Association of Administrative Professionals (IAAP)
  • American Marketing Association
  • Administrative Professionals Advisory Council (APAC)
  • Rotary International
  • American Payroll Association (APA)
  • International Association of Administrative Professionals

Certifications

  • Google Data Analytics Professional Certificate
  • Asana Ambassador Certification
  • Certified in Human Resources (CHRP)
  • Certified Office Manager (COM)
  • Lean Six Sigma Yellow Belt Certification
  • Salesforce
  • Event Planning and Management Certification
  • Professional Administrative Certification of Excellence (PACE)
  • ServSafe
  • Certified Meeting Professional (CMP)

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