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Skills

  • Collaboration with Multidisciplinary Teams
  • Fraud prevention and recovery strategies
  • Emotional intelligence and team leadership
  • Accurate documenting
  • Advanced forensic analysis techniques
  • Relationship development
  • Data analysis for investigation efficiency
  • Effective litigation support
  • Insurance claims cases
  • Adaptation of new investigative tools Adobe Creative Suite

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Consistently met or exceeded established KPIs.
  • Conducted internal audits and compliance checks which saved over $8 in potential penalties through proactive risk identification.
  • Was on the job for up to 16 hours at a time.
  • Chaired executive-level briefings.
  • Collaborated with forensic accountants.
  • Collaborated with forensic accountants to identify financial discrepancies, reducing the organization's exposure to fraud by $205,000.
  • Based on investigative findings.
  • Analyzed forensic evidence.
  • Contributed to a 17% conviction rate.

Summaries

  • Achieved 34% improvement in case resolution rates.
  • Within Miscellaneous, senior Lead Investigator and outstanding performer in stakeholder engagement and workflow optimization.
  • Achieved a 44% case solvability improvement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated investigative leader.
  • Collaborated efficiently on critical investigations.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Lead Investigator with 12 years of successful vendor management and quality assurance experience.
  • Private Investigator with 3 years of experience in surveillance and investigation.

Accomplishments

  • Introduced advanced forensic technology ServiceNow, resulting in a 37% improvement in the accuracy and efficiency of evidence processing.
  • Utilized proficiency in Japanese to conduct multilanguage investigations, ensuring communication barriers did not impact the accuracy of findings.
  • Partnered with 16 external agencies to investigate financial fraud cases, ensuring all legal requirements were met timely and thoroughly.
  • Enhanced organizational oversight by leading 6 specialized audits, identifying compliance gaps that saved $9 in fines.
  • Trained and mentored 16 junior investigators, resulting in 79% improvement in investigative accuracy and employee retention.
  • Oversaw secure and ethical handling of digital evidence, preventing data tampering risks in over 15 investigations annually.
  • Led a team of 10 investigators in high-profile investigations, achieving an on-time completion rate of 32% and exceeding company goals.
  • Conducted compliance checks and rectified vulnerabilities that saved organization over $16 in potential legal fees and penalties.
  • Directed investigations that successfully resulted in the recovery of $21,000 in misappropriated funds, stabilizing company finances.
  • Achieved an Innovation Award for excellence in investigative practices, recognized for maintaining high legal and compliance standards.

Affiliations

  • International Association of Interviewers (IAI)
  • Council of International Investigators (CII)
  • National Association of Legal Investigators (NALI)
  • Association of Cybercrime Investigators
  • International Council of Nurses
  • National District Attorneys Association (NDAA)
  • Global Investigators Network (GIN)
  • American Society of Safety Professionals
  • Association of Threat Assessment Professionals (ATAP)
  • Criminal Defense Investigation Training Council (CDITC)

Certifications

  • Chain of Custody Management Certification - framework
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Digital Forensics Certified Practitioner (DFCP) - Digital Forensic Certification Board (DFCB)
  • ServSafe
  • Law Enforcement Intelligence Analyst Certification - International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • Certified Professional Criminal Investigator (CPCI) - McAfee Institute
  • Advanced Interview and Interrogation Techniques Certificate - Wicklander-Zulawski & Associates, Inc.
  • Licensed Private Investigator (PI) - program
  • Certified Information Systems Auditor (CISA) - program

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