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Skills

  • Budget forecasting and management
  • AMSI
  • City and county regulations
  • Loan processing
  • Financial budgeting and reporting
  • Project organization
  • Budgets
  • Client issue resolution
  • Business operations
  • Problem resolution

Work Experiences

  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 62% decrease in incident response times.
  • Set up appointments for showings of marketed properties.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Commercial Property Administrator every one year.
  • Achieved swift issue resolution.
  • Achieved a 42% reduction in legal involvement costs.
  • Audited tenant accounts and reconciled statements, reducing late payments by 43% over the course of 2021 months.
  • Achieved results over 2017 months.
  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.

Summaries

  • Achieved a 6% boost in tenant retention.
  • Property manager with a strong mix of people skills and the ability to implement and enforce property rules and regulations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.
  • Achieved 76% of projects completed on or ahead of schedule.
  • Achieved CPA for Phoenix.
  • Collaborative problem solver.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Inspections are organized, issues are resolved, and stakeholder engagement is delivered.

Accomplishments

  • Executed common area maintenance (CAM) reconciliations, reducing tenants' year-end surprises and increasing client satisfaction.
  • Supported a portfolio of 6 commercial properties, managing all aspects of tenant communication, lease administration, and contract negotiations.
  • Achieved 64% compliance rate by enforcing insurance requirements and lease obligations across vendors and tenants.
  • Collaborated with marketing and legal teams to produce lease abstracts, reducing review errors by 77%.
  • Played a key role in multisite property management by standardizing procedures, resulting in consistent performance across 15 locations.
  • Developed and implemented tenant retention programs, increasing renewal rates by 75% year-over-year.
  • Documented and resolved system which led to process.
  • Collaborated with team of 5 in the development of category.
  • Handled conflict resolution between tenants and management to resolve disputes, achieving a 34% success rate in amicable resolutions.
  • Assisted in property acquisitions and dispositions, delivering due diligence reports that informed executive decision-making for assets worth $6.

Affiliations

  • American Society of Appraisers (ASA) - Real Property Discipline
  • National Association of Social Workers
  • American Medical Informatics Association
  • International Council of Shopping Centers (ICSC)
  • Commercial Real Estate Lending Association (CRELA)
  • National Association of Real Estate Investment Trusts (NAREIT)
  • American Society for Healthcare Engineering (ASHE) Membership
  • National Association of Commercial Property Owners
  • International Council of Nurses
  • Lions Club

Certifications

  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Lease Management Specialist Certification - metric
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Property Auditing Specialist Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Financial and Investment Analysis for Real Estate - standard Credential
  • Commercial Real Estate Financial Modeling & Analysis - Power BI

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