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Skills

  • Customer service
  • API integration and management
  • Backend architecture optimization
  • Cloud infrastructure management (AWS, Google Cloud, Azure)
  • Communications
  • Supervision
  • Budget management and software ROI reporting
  • Regulatory compliance
  • Budgets
  • Engineering standards

Work Experiences

  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Collaborated effectively with cross-functional design teams to create software solutions that significantly improved overall functionality and performance on the client side.
  • Contributed to the design of a distributed database system.
  • Improved the overall performance of existing system software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Collaborated closely with members of the software development and testing teams to design and develop robust solutions that met the client's functional, scalability, and performance requirements.
  • Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
  • Contributed to Outstanding Service Award recognitions in 2017.
  • Collaborated with the data science team.
  • Collaborated with the data science team to design machine learning-driven features that improved predictive analytics accuracy by 21%.
  • Created program scripts for daily maintenance tasks such as indexing and table analysis.

Summaries

  • Adopted by 15 global clients.
  • Dedicated to enhancing performance and security.
  • Achieved results in live production environments.
  • Adept at analyzing customer requirements and delivering tailored software solutions such as developing custom APIs that improved integration efficiency by 41%.
  • Achieved efficient design.
  • Achieved a 30% reduction in processing time.
  • Committed to continuous improvement.
  • Delivered high-availability solutions.
  • Dedicated to enhancing performance and security, led the development of data security protocols that decreased incidents by 85% and aligned with CPA compliance.
  • Accomplished Senior Software Analyst.

Accomplishments

  • Developed automated testing procedures, increasing overall test coverage to 70%, leading to early detection of software defects.
  • Configured Docker containers for development environments, cutting deployment times from 2 days to hours for a client project.
  • Integrated third-party API services, improving scalability and handling 14 additional requests per second.
  • Automated log monitoring and alerting through the integration of Power BI, resulting in a 27% reduction in system downtime.
  • Developed and deployed microservices architecture for key platform features, resulting in a 22% decrease in system downtime.
  • Designed, tested, and deployed RESTful APIs that improved system accessibility, leading to a 26% increase in user interactions.
  • Participated in Agile/Scrum sprints, delivering 95% of planned features on or ahead of time, contributing to project completion 8 months early.
  • Collaborated with team of 14 in the development of metric.
  • Successfully managed budget overseeing project costs under target by $14, resulting in a surplus reallocated to new development initiatives.
  • Documented and resolved standard which led to framework.

Affiliations

  • Contributor to Apache Software Foundation (ASF) Project
  • Association of Information Technology Professionals
  • Open Source Software Contributor - procedure
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Scrum Alliance Certified Senior Software Analyst - 2018
  • Rotary International
  • International Council of Nurses
  • Toastmasters
  • American Medical Informatics Association
  • Association for Computing Machinery

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Public Accountant
  • Oracle Certified Professional, MySQL Database Administrator
  • Certified Kubernetes Administrator (CKA)
  • Professional Scrum Product Owner (PSPO)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Azure AI Engineer Associate – Microsoft

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