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Skills

  • Crime prevention
  • Business operations
  • Conflict resolution skills
  • Shift management
  • Conflict resolution
  • Operational improvement
  • Inmate management
  • Audit Compliance
  • Communications
  • Team management

Work Experiences

  • Restrained juvenile inmates when disturbances necessitated physical intervention.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Boosted officer readiness.
  • Built strong relationships with staff and residents to keep the institution safe and secure.
  • Conducted welfare checks regularly.
  • Answered 11 calls per several months to help customers with their questions and concerns.
  • Achieved a 69% reduction in self-harm incidents.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision.

Summaries

  • Conducted search drills.
  • Contributed to a 13-month streak of workplace injury-free operations.
  • Correctional Officer with 2 years of experience maintaining safety and order in high-volume correctional facilities.
  • Custody Officer with 6 years of successful budget management and strategic planning experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Custody Officer is a multi-talented Custody Officer who is consistently rewarded for planning and operational improvements.
  • Consistently identified issues before escalation.
  • Consistent and reliable Custody Officer with a track record of high responsibility in behavioral monitoring, documenting incidents, and enhancing the security framework using Adobe Creative Suite.
  • Committed Custody Officer.
  • Defensive tactics and suicide prevention have been extensively trained.

Accomplishments

  • Scheduled and supervised routine inspections of facility security measures, achieving full compliance in metric audits.
  • Initiated performance improvement programs that resulted in 81% increased efficiency in line-of-duty operations.
  • Collaborated with justice and corrections departments to improve process efficiency, achieving a 29% reduction in case errors.
  • Utilized initiative to maintain accurate records, improving reporting and compliance with state regulations.
  • Managed perimeter security, reducing unauthorized access and security incidents by 31% % over the fiscal year.
  • Acted as the facility’s on-call security expert for special operations, providing critical decision-making input in crisis situations.
  • Awarded Outstanding Service Award for exemplary service in maintaining facility safety standards over 14 years.
  • Managed high-risk detainee transfers between multiple facilities, ensuring compliance with all safety and security procedures.
  • Instrumental in implementing behavioral documentation best practices, improving inmate behavior reporting accuracy by 29% %.
  • Collaborated with team of 15 in the development of process.

Affiliations

  • International Public Safety Association (IPSA)
  • Prison Legal Education Program Alumni
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • Association of Law Enforcement Intelligence Units (LEIU)
  • Council of Juvenile Correctional Administrators (CJCA)
  • International Council of Nurses
  • International Association of Correctional Officers
  • National Institute of Corrections (NIC)
  • Society of Human Resource Management

Certifications

  • Workplace Violence Prevention & De-Escalation Techniques Certification – Northwind
  • Data-Driven Decision-Making in Correctional Facilities – Brightline
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Surveillance Systems Operations & Monitoring Certification – Vantage
  • Hostile Situation Response and Management Training – Meridian
  • Behavioral Health Crisis Management Certification – Beacon Labs
  • Salesforce
  • CompTIA Network+
  • Certified Emergency Manager (CEM) – International Association of Emergency Managers

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