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Skills

  • Project organization
  • Competitive market analysis
  • Key account management
  • Budget development
  • Vendor relationship management
  • Contract negotiation with key distributors
  • First Aid/CPR
  • Conflict resolution
  • Conflict resolution in partner relationships
  • Problem resolution

Work Experiences

  • Employees were delegated standard daily tasks, which streamlined daily progress and efficiency.
  • Accelerated revenue growth by $13 within 6 months.
  • Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Created and implemented new policies to increase productivity and lower overall framework costs.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Kept track of 9 employees' daily activities and devised plans to address issues that resulted in method.
  • Meticulously reported issues to higher management, which resulted in initiative.
  • Used workflow optimization and process improvement to cultivate and strengthen long-term client relationships.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of budget management and risk assessment as well as client relations training.
  • Achieved a 60% boost in lead generation outcomes.
  • Veteran Channel Business Manager with exceptional quality assurance and vendor management abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Channel Business Manager who is forward-thinking and knows a lot about strategic planning.
  • 7 years of strategic Channel Business Manager experience leading and overseeing category and metric business activities.
  • Within Miscellaneous, senior Channel Business Manager and outstanding performer in client relations and quality assurance.
  • Known for leading process employees to complete procedure tasks and for success in program industries.
  • Forward-thinking leader with experience in setting goals, quality standards, and program initiatives, as well as ensuring that objectives are met quickly and efficiently.

Accomplishments

  • Analyzed competitive landscape, enabling channel partners to re-position product offerings and increase market share by 85% in the West Coast.
  • Orchestrated account mapping sessions between internal teams and partners, increasing collaborative sales efforts by 67%.
  • Enhanced partner satisfaction by 47% through proactive conflict resolution and superior support escalation processes.
  • Reduced partner churn by 85% through the creation of a tailored partner retention program.
  • Successfully closed multimillion-dollar contracts with strategic partners by identifying business synergies and collaborating with cross-functional teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with marketing to develop region-specific promotional materials, increasing brand visibility and boosting partner engagement by 72%.
  • Introduced a tiered partner program that fueled a 24% improvement in partner engagement across the Pacific Northwest.
  • Increased partner-driven revenue by $2 in 18 months through strategic joint business planning with 4 top resellers.
  • Collaborated with product teams to deliver co-branded solutions for partners, increasing joint sales by $17 in 6 months.

Affiliations

  • Lions Club
  • Certified Professional Sales Leader (CPSL) Program
  • Certified Strategic Alliance Professional (CSAP) Program
  • Society for Marketing Professional Services (SMPS)
  • Business Marketing Association (BMA)
  • Digital Marketing Institute (DMI)
  • Global Institute for Sales Management (GISM)
  • Rotary International
  • Toastmasters
  • Institute of Sales and Marketing Management (ISMM)

Certifications

  • ITIL Foundation Certification – 2022
  • Scrum Master Certification (CSM) - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Certified Strategic Channel Professional (CSCP) - 2022
  • Certified Partner Channel Manager (CPCM) - Summit Group
  • Salesforce
  • Cisco Certified Network Associate (CCNA) - 2019
  • Sandler Sales Certification

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