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Skills

  • Skilled in QuickBooks
  • Go-to-market strategy development
  • Interpersonal and written communication
  • Campaign ROI measurement
  • Conflict resolution
  • Client Relationship Management (CRM)
  • Team liaison
  • Customer segmentation analysis
  • Staff development
  • Methodology implementation

Work Experiences

  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Achieved a 57% revenue increase.
  • Championed cross-functional collaboration between marketing, product, and sales teams to increase new lead conversion by 70%.
  • Achieved a 56% increase in high-value enterprise leads.
  • Collaborated with the analytics team.
  • Closed $7 contracts with major accounts.
  • Championed cross-functional collaboration.
  • Built and executed a global sales forecast model that improved revenue predictability by 20% while reducing the sales cycle by 15%.
  • Attributed to a 20% growth pipeline.
  • Achieved results over two years.

Summaries

  • Deadline-driven
  • Adaptable, tenacious, and capable project manager with over 3 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Service-driven
  • Proactive
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Expert
  • Ambitious
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Articulate

Accomplishments

  • Streamlined the sales funnel by integrating CRM and automation tools, reducing the sales cycle by 8 days.
  • Established a robust content marketing strategy, increasing website traffic by 82% and lead generation by 68%.
  • Collaborated with sales operations to implement a new CRM system, improving the accuracy of sales forecasting by 48%.
  • Managed a budget of 9 and optimized campaign execution, achieving a 75% increase in return on marketing investment (ROMI).
  • Redesigned the sales onboarding process, reducing ramp-up time for new hires by 46% and improving first-year sales performance.
  • Championed the adoption of process, improving tracking and reporting accuracy by 32%, and enhancing campaign ROI by 23%.
  • Transformed underperforming sales territories by implementing training programs and regional strategies that increased sales by 65%.
  • Led a global rebranding initiative, resulting in an enhanced brand presence and a 72% increase in brand awareness within one year.
  • Devised a customer retention plan that lowered churn by 74% and increased the company’s annual recurring revenue by 12.
  • Resolved product issue through consumer testing.

Affiliations

  • Active Member, Strategic Account Management Association (SAMA), 2023 - 2018
  • Chairperson, Regional Enterprise Sales Strategy Roundtable, 2017
  • Member, National Association of Sales Professionals (NASP), 2015 - Present
  • Member, Executive Women in Sales and Marketing Leadership (EWSML), 2019 - 2018
  • Committee Chair, Customer Lifetime Value (CLV) Improvement Initiative, 2019 - 2022
  • Alumni, Kellogg School of Management Executive Program - Sales & Marketing, 2015
  • Member, HubSpot Certified Partners Program, 2021 - Present
  • Member, Chief Marketing Officer (CMO) Council, 2018 - 2023
  • Speaker, standard Sales & Marketing Leadership Summit, 2024
  • Fellow, Institute of Sales Management (ISMM), 2019 - 2018

Certifications

  • Sandler Sales Certified (SSC)
  • Certified Protection Officer (CPO)
  • Revenue Growth Architecture Certification - Ironclad Systems
  • Leadership and Negotiation Certification - Meridian
  • Google Marketing Platform Certification
  • Salesforce Certified Sales Cloud Consultant
  • HubSpot Inbound Sales Certification
  • Certified Strategic Marketing Professional (CSMP)
  • Data-Driven Marketing Certification - system
  • Marketo Certified Expert (MCE)

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