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Skills

  • Tenant and eviction laws
  • Process improvement
  • Contract negotiation
  • Database management
  • Cost-benefit analysis for lease decisions
  • Knowledge of building codes
  • Regulatory compliance
  • Landlord and tenant dispute resolution
  • Loan processing
  • Affordable housing programs knowledge

Work Experiences

  • Bolstered client relations by providing ongoing, clear communication and support, resulting in a 83% lease renewal rate across 5 properties.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Lease Portfolio Manager every the past year.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 3% or higher.
  • Achieved over 17 in annual savings.
  • Analyzed lease provisions and recommended strategic amendments, directly increasing tenant retention by 38% over 9 years.
  • Analyzed and evaluated financial statements on a monthly and quarterly basis.
  • Addressed challenges during an economic downturn.
  • Compiled maintenance and repair requests for submission to the procedure department and solicited bid proposals from local contractors.
  • Achieved 80% accuracy over the past year.
  • Analyzed real estate portfolio performance.

Summaries

  • Adept at managing large-scale portfolio consolidations.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.
  • Lease Portfolio Manager who is communicative and has excellent customer service and risk assessment skills.
  • Achieved regional recognition.
  • Adept at managing large-scale portfolio consolidations, cutting operational costs by more than $9 annually while retaining high tenant satisfaction scores through proactive client engagement.
  • Oversee all aspects of system buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Achieved direct savings of over $17.
  • Achieved over $12 in annual budgetary savings.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Talented professional regarded as a capable leader and committed problem solver.

Accomplishments

  • Reduced the tenant turnover rate by 38% through tenant engagement and satisfaction surveys, leading to longer lease terms.
  • Managed a multi-property lease portfolio, ensuring all rent roll collections aligned with market rates, boosting portfolio revenue by 54%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed a portfolio of 13 commercial leases across multiple locations, ensuring compliance with local and federal regulations.
  • Led a team in the successful renegotiation of lease agreements, decreasing operating expenses by $16 annually.
  • Reduced vacancy rates by 57% through proactive tenant retention strategies and timely lease renewals.
  • Collaborated with team of 17 in the development of framework.
  • Resolved product issue through consumer testing.
  • Documented and resolved system which led to method.
  • Negotiated 17 lease renewals and secured annual savings of $6 for the property owner over a several months period.

Affiliations

  • American Marketing Association
  • Association for Computing Machinery
  • Council of Real Estate Brokerage Managers (CRB)
  • National Association of Realtors (NAR)
  • Lease Administration Professionals Network (LAPN)
  • Society of Women Engineers
  • Real Estate Investment Trust (REIT) Association
  • Project Management Institute (PMI) - Real Estate Professional Development Sector
  • National Association of Social Workers
  • National Apartment Association (NAA)

Certifications

  • Fundamentals of Real Estate Investment Portfolio Management - category
  • SHRM Certified Professional (SHRM-CP)
  • Certified General Appraiser (CGA) - metric
  • Lease Negotiation and Optimization Certificate - system
  • Microsoft Certified Systems Engineer (MCSE)
  • LEED Accredited Professional in Building Operations & Maintenance (LEED AP O+M) - program
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Lease and Property Management Certification - initiative
  • Certified Public Accountant (CPA)

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