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Skills

  • Critical thinker
  • Workflow planning
  • Presentation design
  • Sage 50 US proficiency
  • Project management
  • Office administration
  • G Suite knowledgeable
  • Memorization and recall
  • Event planning and coordination
  • Customer and client relations

Work Experiences

  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.
  • Oversaw onboarding details and designed a framework for future acquisitions while coordinating training for new team members.
  • Was in charge of communications, mail distribution, supply ordering, and inventory control in the office.
  • Called 10 callers and used discretion and interpretive judgment on a daily basis.
  • Disseminated information to members, researchers, and stakeholders of the organization.
  • Performed a variety of office support functions as needed.
  • Was in charge of daily office operations for a staff of 2 people.
  • Was an expert at organizing logistics for both internal and external functions.
  • Arranged business travel arrangements for company executives on short notice.
  • Completed special projects to help the human resources department and the entire organization meet and exceed their objectives.

Summaries

  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Fast-paced data organizer known for coordinating back-end details with ease to ensure high-level operations run smoothly.
  • Motivated Office Automation Clerk looking for a new job where her stakeholder engagement and project management skills can be put to good use.
  • To meet challenging objectives, work well with little supervision.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Customer service skills that are second to none.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Within Miscellaneous, senior Senior Administrative Specialist and outstanding performer in stakeholder engagement and quality assurance.

Accomplishments

  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Managed method area.
  • Documented and resolved metric which led to framework.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Developed standard operating procedures for event planning and coordination, which reduced event planning time by 39%.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Introduced a paperless documentation system for records management using Power BI, which decreased physical storage needs by 46%.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Scheduling: Organized technician schedule for customer jobs.

Affiliations

  • American Purchasing Society (APS)
  • The Office Professional Leadership Association
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Project Management Institute
  • Meeting Professionals International (MPI)
  • Certified Administrative Professional (CAP) Certification – International Association of Administrative Professionals
  • Toastmasters International – Professional Development Membership
  • American Society of Administrative Professionals (ASAP)
  • American Society of Safety Professionals

Certifications

  • Certified Corporate Financial Planning & Analysis Professional (FP&A)
  • Certified Office Manager (COM)
  • Category, Microsoft Office Specialist: Certificate
  • CompTIA Security+
  • Certified Executive Administrative Professional (CEAP)
  • Microsoft Dynamics 365 Fundamentals
  • Microsoft Certified Systems Engineer (MCSE)
  • Business Administration Certificate Brightline
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)

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