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Skills

  • Black-box testing
  • Operational improvement
  • Behavior-Driven Development (BDD)
  • Continuous delivery (CD) tools
  • Customer service
  • Team building
  • Supervision
  • Configuration Management Tools (Adobe Creative Suite)
  • Defect reduction strategies
  • Organization

Work Experiences

  • Conducted stress and performance testing on Jira.
  • Achieved sign-off 5 weeks ahead of schedule.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Collaborated with security teams.
  • Created database validation scripts.
  • Collaborated with global teams.
  • Achieved recognition in 2018.
  • Coordinated with external vendors.
  • Improved office processes, such as record tracking and initiative, by implementing process improvements.
  • Contributed to 49% uptime.

Summaries

  • Collaborated closely with end users and customer support teams.
  • Adept in guiding cross-functional teams.
  • Adept at real-time scenario testing.
  • Testing Executive is a multi-talented Testing Executive who is consistently rewarded for planning and operational improvements.
  • Achieved no critical post-launch defects.
  • Adept at collaborating with diverse teams.
  • Awarded Excellence Award in 2018 for reducing operational costs by 48%.
  • Built solid stakeholder confidence.
  • Within Miscellaneous, senior Testing Executive and outstanding performer in risk assessment and vendor management.
  • Achieved 39% reduction in labor-intensive processes.

Accomplishments

  • Resolved product issue through consumer testing.
  • Worked closely with client teams to design custom test strategies, achieving successful go-lives with 16% fewer client-reported issues.
  • Redesigned test plans for Salesforce, covering edge cases that increased defect identification by 24% during production roll-outs.
  • Optimized cross-browser and cross-platform testing strategies, achieving 16% faster validation times for web applications.
  • Championed continuous testing throughout the SDLC, resulting in a 78% reduction in overall defect leakage post-deployment.
  • Authored detailed reports pinpointing root-cause defects, reducing recurring issues by 61% over 7 sprints.
  • Implemented cloud-based testing solutions on system, ensuring reduced downtime for testing environments by 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced shift-left testing processes that uncovered design flaws earlier, enhancing software quality by 84% and reducing costly late-stage revisions.
  • Documented and reported 14 high-priority defects during user acceptance testing (UAT), improving product stability before release.

Affiliations

  • Scrum Alliance Certification: Certified Agile Tester (CAT)
  • Load Testing Meetup Group – Raleigh
  • Jaycees
  • Continuous Integration Delivery Conference (CICD) Speaker
  • Performance Testing Guild Membership
  • Rotary International
  • International Institute for Software Testing (IIST)
  • IEEE Computer Society Membership
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)

Certifications

  • ISTQB Certified Advanced Level Test Manager
  • CompTIA Security+
  • Certified Manager of Software Testing (CMST)
  • Certified Ethical Hacker (CEH)
  • Google Certified Professional Cloud Architect (Cloud Testing)
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified JIRA Administrator
  • CompTIA Network+

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