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Skills

  • Organizational Development
  • Customer service
  • Communications
  • Regulatory compliance
  • Training and mentoring
  • Change Management
  • Organization
  • Diversity & Inclusion Policy Development
  • Business operations
  • Employee Retention Optimization

Work Experiences

  • Achieved higher satisfaction ratings during exit interviews.
  • Planned and executed large-scale events that resulted in a 17% increase in employee participation.
  • Designed custom onboarding protocols for cross-functional teams, reducing time-to-productivity by 16% for new hires.
  • Developed and implemented company-wide diversity and inclusion strategies that raised the diversity index by 34% over 9 years.
  • Developed career development programs.
  • Served as a staff advocate, encouraging and assisting category in identifying and resolving conflicts.
  • Contributed to reduced overhead costs by $10.
  • Acted as strategic advisor to senior leadership during merger and acquisition processes, facilitating seamless integration of 9 employees from Raleigh.
  • Created a positive work culture.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.

Summaries

  • Accomplished Senior HR Representative versed in continuous process improvement, reducing time-to-productivity for new hires by 76% on average.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Human Resources, senior Senior Human Resources Representative and outstanding performer in performance reporting and risk assessment.
  • Delivered measurable improvements across all HR functions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished HR professional recognized for heading multi-tier executive recruitment campaigns that resulted in hiring 16 strategic leadership roles.
  • Decreased time-to-hire by 49%.
  • Supporting recruitment efforts with a focus on attracting and retaining talented employees.
  • Senior Human Resources Representative is a multi-talented Senior Human Resources Representative who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Developed learning pathways for professional development, increasing voluntary participation in training by 83%.
  • Developed comprehensive workforce analytics reports that provided actionable insights and led to a 19% increase in employee retention across departments.
  • Negotiated union agreements and labor disputes, resulting in 17% fewer grievances filed from 2016 to 2019.
  • Reduced HR departmental costs by 78% through opportune renegotiation of vendor agreements and seamless process automation.
  • Implemented wellness programs that reduced employee absenteeism by 44% in the first 5 months.
  • Designed and facilitated culture change initiatives post-acquisition, aligning 17 new employees with company vision and values.
  • Directed diversity recruitment initiatives, boosting underrepresented applicants by 32% YOY.
  • Streamlined performance improvement plan (PIP) processes across departments, reducing necessary follow-up actions by 50%.
  • Provided strategic HR guidance during crisis management scenarios, ensuring business continuity and safeguarding talent resources for 17 employees.
  • Documented and resolved program which led to category.

Affiliations

  • HR Executive Summit Member
  • Council of Women in Leadership Development (CWLD)
  • Human Capital Strategy Forum
  • Jaycees
  • Toastmasters
  • International Coach Federation (ICF)
  • Chartered Institute of Personnel and Development (CIPD)
  • Women in Human Resources Network (WIHRN)
  • International Public Management Association for Human Resources (IPMA-HR)
  • HR Technology Conference & Exposition

Certifications

  • HRCI Associate Professional in Human Resources (aPHR)
  • Certified Diversity Executive (CDE) - 2016
  • Certified Compensation Professional (CCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • HR Generalist Certification - Northwind
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Certified HR Data Analyst (HRDA) 2021
  • International HR Manager Certification (IHRMC) Lakeside Partners
  • Global Talent Management Leader (GTML) Certification

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