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Skills

  • Quality Assurance Metrics and Reporting
  • Project organization
  • Relationship development
  • Database Testing (program)
  • SmartBoard
  • Load and Stress Testing (Power BI)
  • API Testing (Microsoft Excel)
  • Performance Testing Strategies
  • Regulatory compliance
  • Standard equipment

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Transported Jira to 18 months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Kept track of student behaviors, interventions, and outcomes so that the lead teacher could address any issues that arose.
  • Achieved first-time pass rate of 55% on regulatory audits.
  • Provided individual students with personalized educational, behavioral, and emotional support in order to help them achieve positive learning outcomes.
  • Created comprehensive disaster recovery testing.
  • Achieved a 49% increase in productivity.
  • Architected the test management process for SAP.

Summaries

  • Demonstrated success in introducing test automation scripting with procedure, reducing manual testing time by 40%.
  • Achieved 62% efficiency gains in test execution.
  • Costs were consistently reduced while profits were increased.
  • Delivered complex software products.
  • Aligned testing efforts with business goals.
  • Developed testing expertise.
  • Accomplished Test Director, known for reducing critical production bugs by 34% through meticulous testing methodologies and real-time monitoring solutions.
  • Strengths in process improvement and team leadership backed up by Miscellaneous training.
  • Achieved consistent on-time project delivery.
  • Delivered secure and compliant software.

Accomplishments

  • Led triage efforts for 7 critical defects, ensuring timely issue resolution before product launch.
  • Coordinated user acceptance testing (UAT) for Adobe Creative Suite, ensuring alignment with business requirements and end-user expectations.
  • Collaborated with stakeholders to define acceptance criteria, ensuring all key functional and non-functional requirements were met before launch.
  • Championed the integration of continuous testing into the CI/CD pipeline, leading to a 56% faster time-to-resolution for production defects.
  • Designed and deployed customized load testing strategies for QuickBooks in 2022, achieving a 83% reduction in system downtime.
  • Resolved product issue through consumer testing.
  • Implemented a hybrid testing framework utilizing QuickBooks, cutting down testing time from two years to one year without sacrificing quality.
  • Led efforts to increase test automation coverage from 54% to 84%, significantly improving regression testing efficiency.
  • Developed key performance indicators (KPIs) for the testing team, which resulted in a 35% improvement in overall defect detection.
  • Enhanced test environment stability by automating environment provisioning, reducing test deployment setup time by 27% hours.

Affiliations

  • International Council on Systems Engineering (INCOSE)
  • International Association of Test Directors (IATD)
  • American Software Testing Association
  • Freemason
  • Society of Women Engineers
  • Systems Testing Methodology Group (STMG)
  • Lions Club
  • Quality Assurance Institute procedure
  • Test Automation Forum (TAF)
  • TestMasters Leadership Summit

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • API Testing with Postman - procedure
  • Project Management Professional (PMP)
  • CMMI Associate in Software Development - CMMI Institute
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Certified Risk Management Professional (CRMP) - RIMS
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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