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Skills

  • Feedback collection
  • Team building
  • Advanced project management in HubSpot
  • Emergency contingency planning
  • Performance tracking and analytics
  • Cultural competency in diverse regions
  • Report writing
  • Accurate payroll and timekeeping
  • Customer service
  • Program equipment

Work Experiences

  • Added more efficient routes for field agents.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved highest data collection accuracy in Boston in 2019.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with logistics support to add more efficient routes for field agents, reducing travel distance by 15%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created custom internal reports detailing data collection progress and discrepancies, shared bi-weekly with senior leadership.
  • Achieved a 16% reduction in report processing times.
  • Boosted team knowledge of best practices.
  • Communicated regularly with stakeholders to ensure transparency and provide status updates throughout the entire survey process.

Summaries

  • NAEP Supervisor with 18 years of successful strategic planning and vendor management experience.
  • Analyzed key survey metrics.
  • Adept at managing multitasking and time management.
  • Promoting 16 years of survey results delivery to appropriate stakeholders.
  • Achieved 15% adherence to NAEP's quality standards.
  • Committed to maintaining high-quality standards as a NAEP Supervisor, improving onboarding efficiency by 47% and regularly implementing process improvements.
  • Costs were consistently reduced while profits were increased.
  • Boosted protocol adherence by 53%.
  • Achieved high-quality data collection.
  • Conducted comprehensive quality checks.

Accomplishments

  • Enhanced overall team's time management skills, finishing projects 17 days ahead of set deadlines without sacrificing data quality.
  • Streamlined survey distribution processes, cutting report generation time by 48% and speeding up overall project timelines.
  • Oversaw quality assurance activities for national assessments, improving process adherence by 66%.
  • Led a project that reduced survey data entry errors by 83%, enhancing overall data integrity.
  • Oversaw a data collection initiative spanning 5 schools, delivering final reports without missing any deadlines.
  • Successfully met tight deadlines by prioritizing tasks and coordinating efforts across extensive field locations.
  • Trained staff to utilize advanced data capture software, minimizing data processing time by 70%.
  • Worked cross-functionally with central office teams to address key challenges, resulting in a 52% increase in data collection efficiency.
  • Resolved data collection inconsistencies in a project spanning multiple locations, reducing error rates by 56%.
  • Deployed new survey technologies across 15 regions, improving overall data accuracy by 15%.

Affiliations

  • Research Data Alliance (RDA)
  • Project Management Institute
  • American Marketing Association
  • Association for Computing Machinery
  • Rotary International
  • Interdisciplinary Association of Field and Survey Professionals
  • American Statistical Association (ASA)
  • International Association for Education Data Science (IAEDS)
  • Institute of Education Sciences Member (IES Collaboration)
  • National Association of Educational Procurement (NAEP)

Certifications

  • Survey Researcher Certification by American Association for Public Opinion Research (AAPOR)
  • NAEP Data Collection Workshop and Accreditation
  • Salesforce
  • Certified Survey Supervisor by Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Field Survey Manager Certification by Lakeside Partners
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)

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