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Skills

  • Adobe Photoshop proficiency
  • Equipment setup and maintenance
  • Customer consultation and onboarding
  • Process improvement
  • Advanced image retouching using Power BI
  • Video Editing
  • Organization
  • Communications
  • Project organization
  • Experience with natural and studio light setup

Work Experiences

  • Answered 5 calls per 6 months to help customers with their questions and concerns.
  • Edited, toned, captioned, and uploaded photographs for news publications.
  • Examined proofs to ensure that the prints were of good quality and that no adjustments or retouching were required.
  • Achieved 85% growth in portfolio visibility.
  • Collaborated with marketing teams to develop promotional content using newborn imagery, driving $9 in referred revenue growth.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with maternity brands.
  • Props, backdrops, and lighting were chosen and set up by me.
  • Achieved recognition in Atlanta.

Summaries

  • Achieved Excellence Award in 2018 for excellence in newborn photography.
  • Collaboration with decision-makers at all levels of the organization.
  • Increasing revenue and book of business by delivering key presentations and cultivating productive relationships.
  • Captured heartwarming moments of newborns.
  • Captured memorable moments through tailored newborn photo journals.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Achieved 85% growth in sales revenue.
  • Achieved a 39% boost in client satisfaction by implementing a high-touch follow-up service, ensuring families return for milestone photo sessions as their children grow.
  • Achieved results within 17 months.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Created eco-friendly newborn prop setups using locally sourced materials, which attracted a 85% bump in environmentally conscious client referrals.
  • Executed monthly photoshoot flash sales, which boosted client engagement and bookings by 59% during off-season periods.
  • Evaluated and adapted studio lighting techniques specifically for newborn photography, improving photo quality and client satisfaction by 65%.
  • Developed and maintained relationships with local maternity hospitals, resulting in a 20% increase in newborn photographer referrals.
  • Offered tailored newborn photography workshops, personally training 15 aspiring photographers and improving client waitlists by 22%.
  • Utilized advanced newborn posing techniques to create artful and safe infant portraits, receiving recognition from peers and clients alike in 2016.
  • Developed a full-service photography package that increased total session revenue by 64% while maintaining high customer satisfaction.
  • Collaborated closely with new parents to design bespoke photoshoots, resulting in winning Top Performer in 2015 for Portland-based photography.
  • Boosted web traffic and inquiries by 81% through targeted social media campaigns featuring personalized newborn portraits.
  • Streamlined the booking and inquiry process using HubSpot, reducing client response time by 6 hours.

Affiliations

  • Rotary International
  • Newborn Photography Masterclass Certification – 2015 Completion
  • Certified Professional Photographer (CPP) 2021
  • Alumni, Portfolio Development for Photographers – Brightline
  • American Medical Informatics Association
  • Association of Internet Photographers (AIP)
  • Lions Club
  • Member, Society for Natural Light Photographers
  • Association of Information Technology Professionals
  • Jaycees

Certifications

  • Family and Child Photographer Certification (Cedar Works, 2017)
  • Studio Lighting Expert Certification (QuickBooks, 2022)
  • In-Hospital Certified Newborn Photographer (metric, 2024)
  • Certified Business Analysis Professional (CBAP)
  • Award-Winning Photographer Certification (Outstanding Service Award, Lakeside Partners, 2018)
  • Professional Photographers of America – PPA Member Certification (2022)
  • Certified Digital Photographer – CDP (metric, 2022)
  • CPR & First Aid Certification for Infant Care (Summit Group, 2016)
  • Photography Business Marketing (Northwind, 2016)
  • Master Photographer – Newborn & Child Focus (Cedar Works, 2021)

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