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Skills

  • Website management
  • Customer relationship management (CRM) tools proficiency
  • Team Leadership
  • Custom sponsorship package development
  • Strategy development
  • Trade show representation
  • Process improvement
  • Cross-sector Collaboration
  • Event planning and execution
  • Social media coordination

Work Experiences

  • Delivered a initiative partnership campaign.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Authored white papers and reports on corporate partnership trends, recognized by framework as a top resource for corporate growth.
  • Conducted in-person presentations to C-level executives, directly converting 51% of meetings into long-term business deals.
  • Designed annual corporate relations strategy.
  • Achieved 79% market share growth.
  • Cultivated executive-level relationships.
  • Achieved President's Club.
  • Conceived and launched a corporate partner appreciation program.

Summaries

  • Achieved 45% market share growth for Asana.
  • Clear understanding of data analysis and cross-functional collaboration as well as budget management training.
  • Achieved accolades such as Top Performer.
  • Within Miscellaneous, senior Corporate Relations Manager and outstanding performer in client relations and risk assessment.
  • Co-created campaigns.
  • Corporate Relations Manager with 4 years of successful process improvement and project management experience.
  • Analyzed corporate partner performance.
  • Costs were consistently reduced while profits were increased.
  • Achieved results over 17 consecutive years.
  • Experienced category leader with a track record of leading teams, gaining industry support, and collaborating with media professionals.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to departmental revenue objectives by securing 2 new business partnerships, aligned with strategic growth plans.
  • Reduced partner onboarding times by 30% through the deployment of efficient CRM practices, enhancing overall productivity.
  • Set new benchmarks for client satisfaction by introducing targeted service offerings, resulting in a 59% NPS score increase.
  • Served as the primary point of contact for 3 global clients, ensuring consistent partner engagement and retention.
  • Established process improvements in corporate communications, reducing internal response time by 56%, leading to better overall customer experiences.
  • Collaborated with team of 13 in the development of program.
  • Enhanced cross-sectional collaboration with finance and operations teams, directly contributing to a 69% improvement in team-wide KPIs.
  • Introduced best practices for relationship management that improved retention rates by 39% and minimized risk of churn.
  • Resolved product issue through consumer testing.

Affiliations

  • Partnerships Professionals Network (PPN)
  • Association of Information Technology Professionals
  • Global Partnership Forum (GPF)
  • Association for Supply Chain Management (APICS)
  • Certified Strategic Alliance Professional (CSAP)
  • Rotary International
  • Council for Advancement and Support of Education (CASE)
  • Jaycees
  • International Economics Development Council (IEDC)
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • HubSpot Certification in Corporate Relations and CRM
  • Salesforce
  • CompTIA Security+
  • Certified in Event Management and Coordination by Meridian
  • Certified Strategic Alliance Professional (CSAP)
  • Certified Association Executive (CAE)
  • Certified Corporate Social Responsibility (CSR) Practitioner
  • Certified Manager of Corporate Financial Partnerships (CMCFP)
  • First Aid/CPR Certified

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