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Skills

  • Collaboration with physicians and healthcare teams
  • MS Office
  • Supervision
  • Coordination with billing teams on insurance coding
  • First Aid/CPR
  • Team management
  • Communication with patients, ensuring medication adherence
  • Familiarity with medical coding systems
  • Improvement of appointment scheduling systems
  • Bilingual or multilingual scribing abilities

Work Experiences

  • Acted as the main point of communication between patients, physicians, and service providers, ensuring appointment adherence rates increased by 57%.
  • Accelerated patient scheduling by 16%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Edited speech recognition software-generated drafts.
  • Alerted physicians during high-risk situations.
  • Developed an improved system for tracking patients awaiting follow-up care, reducing the risk of missed appointments by 37%.
  • Conducted quality checks on patient data entry, minimizing documentation discrepancies by ensuring over 60% compliance with standardized protocols.
  • Fixed grammatical, spelling, and syntax errors.
  • Looked for industry trends on social media and through online sources.
  • Assisted in quick identification of patient conditions.

Summaries

  • Accurate and efficient Ophthalmic Scribe with a strong command of diagnostic imaging reports from OCT and fundus imaging systems. Supported physicians in reducing diagnostic times while consistently producing error-free transcriptions.
  • Adept at handling EMR.
  • Strengths in client relations and risk assessment backed up by Healthcare training.
  • Adept at improving clinic workflows.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of strategic planning and process improvement as well as strategic planning training.
  • Adept at ensuring timely submission of accurate referral forms.
  • Type at 13 wpm with 13% accuracy and a commitment to meeting high-volume demands.
  • Adept at adhering to regulatory compliance standards, including HIPAA.
  • Accomplished in transcribing physician dictations in real time, with over 3 years of experience ensuring accuracy across medical histories, imaging reports, and treatment plans. Skilled in optimizing EMR systems for better patient outcomes.

Accomplishments

  • Helped implement a new transcription protocol that cut turnaround times for physician reports by 42%.
  • Led efforts to migrate old patient data to a new EMR system, ensuring 35% historic record accuracy.
  • Assisted in tracking patients' adherence to follow-up appointments, improving patient compliance by 83% over a 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained 9 new ophthalmic scribes in efficient EMR navigation and accurate real-time charting protocols.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to metric.
  • Assisted in auditing EMR records for over 5 patient cases annually, ensuring full compliance with federal and state healthcare regulations.
  • Achieved a 27% reduction in transcription errors within the first 12 months of employment by implementing precision-focused techniques.
  • Improved inter-departmental communication between staff and residents, decreasing patient handoff time by 56%.

Affiliations

  • Notable Contributor to Optical Imaging Research Society – 2017
  • American Association for Physician Leadership (AAPL)
  • Toastmasters
  • International Council of Ophthalmology (ICO)
  • Association of Technical Personnel in Ophthalmology (ATPO)
  • Medical Scribes Association (MSA)
  • Ophthalmic Scribe Certification (OSC) – system
  • Rotary International
  • International Council of Nurses
  • American Medical Informatics Association

Certifications

  • EHR Optimization Certificate - Jira
  • Certified Public Accountant
  • Eye Clinic Manager Certification - Cedar Works - 2019
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Paraoptometric (CPO) - Meridian
  • Certified Medical Scribe Specialist (CMSS) - Ironclad Systems
  • Certified Healthcare Scribe (CHS) - Cedar Works - 2023
  • Advanced Medical Scribe (AMS) Certification - 2022
  • Transcriptionist Certification - Advanced Medical Terminology - Cedar Works

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