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Skills

  • Patient chart auditing ability
  • Research and Data Analysis
  • Appointment management and adherence tracking
  • EMR / EHR
  • Operational improvement
  • Regulatory compliance (HIPAA)
  • Optimizing transcription workflows
  • Accurate medical documentation
  • Medical terminology transcription
  • Multitasking in fast-paced clinical environments

Work Experiences

  • Fixed grammatical, spelling, and syntax errors.
  • Entered data into a computerized patient record system using Jira and Adobe Creative Suite.
  • Contributed to a smoother diagnostic process.
  • Assisted the ophthalmology department in completing clinical research documents, optimizing the submission process for clinical trials by 75%.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Achieved a 29% reduction in rejected insurance claims.
  • Transported Tableau to several months customer locations.
  • Alerted physicians during high-risk situations.
  • Assisted in quick identification of patient conditions.
  • Accurately documented patient medical histories.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Healthcare, senior Ophthalmic Scribe and outstanding performer in workflow optimization and process improvement.
  • Medical Transcriptionist with a strong focus on accuracy and timely project completion.
  • Achieved 31% improvement in team proficiency by training junior scribes in EMR platform navigation and charting best practices. Prioritized accurate documentation to maintain efficient clinic operations and seamless physician workflows.
  • Accurate and efficient Ophthalmic Scribe with a strong command of diagnostic imaging reports from OCT and fundus imaging systems. Supported physicians in reducing diagnostic times while consistently producing error-free transcriptions.
  • Assisted physicians in time-sensitive diagnoses.
  • Accelerated patient care delivery.
  • Detail-oriented and meticulous, with a track record of effective collaboration and communication.

Accomplishments

  • Achieved a 27% reduction in transcription errors within the first 12 months of employment by implementing precision-focused techniques.
  • Accurately transcribed comprehensive ophthalmic exam findings for 14 doctors, reducing charting errors by 47%.
  • Helped implement a new transcription protocol that cut turnaround times for physician reports by 42%.
  • Developed a streamlined system to monitor and manage prescription orders, achieving a 47% reduction in errors.
  • Optimized charting workflows for complex cases, reducing the time to finalize records by 79%, which expedited the overall patient care process.
  • Provided real-time documentation support during emergency ophthalmic procedures, ensuring minute-to-minute accuracy of patient charts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with administrative and clinical staff to ensure over 30% accuracy on patient documentation during complex procedures.
  • Proactively identified and resolved documentation issues on a daily basis, reducing time spent retrieving patient records by 79%.
  • Worked closely with residents and attending physicians to provide immediate diagnostic transcription, enhancing patient care accuracy for 10 patients daily.

Affiliations

  • American Association for Physician Leadership (AAPL)
  • American Academy of Ophthalmology (AAO)
  • Freemason
  • Lions Club
  • International Association of Administrative Professionals
  • Rotary International
  • National Healthcareer Association (NHA)
  • Notable Contributor to Optical Imaging Research Society – 2017
  • Association of Certified Medical Scribes (ACMS)
  • Association of Research in Vision and Ophthalmology (ARVO) Member

Certifications

  • CompTIA Security+
  • Certified Patient Service Specialist (CPSS) 2017
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Infection Control & Prevention Certification - method
  • CPR/AED Certification - 2020
  • Fundamentals of Ophthalmic Medical Assisting - Cedar Works
  • Certified Healthcare Documentation Specialist (CHDS) - 2021
  • ServSafe
  • Salesforce

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