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Skills

  • Metadata management
  • Problem resolution
  • Copywriting for Digital Platforms
  • Content revision based on performance metrics
  • Data-Driven Content Analysis
  • Organization
  • Audience engagement strategies
  • Brand Storytelling
  • Relationship development
  • Customer service

Work Experiences

  • Boosted user engagement by proposing and rolling out interactive content formats such as quizzes, resulting in 15 weekly submissions.
  • Answered 17 calls per the past year to help customers with their questions and concerns.
  • Analyzed readership data using process.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results within three years.
  • Collaborated with design, marketing, and product teams.
  • Collaborated with the product team to create user-friendly product guides, favorably impacting customer satisfaction scores by 53%.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Adjusted editorial practices.
  • Achieved results in one year.

Summaries

  • Aligned content with user intent.
  • Accomplished in creating captivating content for various digital platforms, boosting page view metrics by 72% through keyword-optimized plans that aligned with user intent.
  • Boosted engagement on program through targeted content.
  • Strong creativity, meticulous budgetary adherence, and in-depth knowledge of competitive campaigns and offerings are all required.
  • Market-savvy copywriter with experience monitoring and analyzing business and consumer trends to develop new or re-define existing brand strategies.
  • Content Associate with a strong SEO background, ensuring effective keyword placement and metadata management, which resulted in a 40% increase in page views for top-priority content.
  • Achieved a 48% improvement in search rankings.
  • Content Associate with 18 years of successful strategic planning and stakeholder engagement experience.
  • Achieved key business objectives.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.

Accomplishments

  • Created and maintained content calendar based on seasonal trends, improving 74% outcomes during peak periods of system.
  • Developed and launched an internal knowledge base that boosted employee access to essential content, increasing usage by 27%.
  • Worked closely with subject matter experts to create authoritative content that led to recognition such as Top Performer in 2023.
  • Created data-driven content, utilizing program to monitor KPIs and adjust strategies accordingly for improved performance.
  • Contributed 2 original content pieces per month, enhancing the brand’s visibility and relevance in Miscellaneous.
  • Streamlined content production workflow by implementing Asana, increasing team productivity by 83% and reducing delivery time.
  • Documented and resolved system which led to program.
  • Introduced A/B testing protocols for email marketing content, raising open rates by 45% within 6 months.
  • Managed social media content calendars, increasing overall audience engagement by 25% through targeted posts and consistent updates.
  • Produced engaging video scripts for QuickBooks used to educate users on product features, leading to 85% more views/conversions.

Affiliations

  • American Marketing Association
  • Volunteer Writer, Creative Commons Digital Content Program
  • Alumni, Google News Initiative Training Program 2015
  • Active Participant, International Content Strategy Forum (CS Forum)
  • Association for Computing Machinery
  • Editor Collaboration Team, UX Writer Collective (UXWC)
  • Member, American Society of Journalists and Authors (ASJA)
  • Certified Participant, HubSpot Content Marketing Certification Program since 2021
  • Associate, Society for Technical Communication (STC), focusing on content management strategies
  • American Medical Informatics Association

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Salesforce
  • Poynter ACES Certificate in Editing
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Certified Content Marketing Specialist (CCMS) system
  • Advanced Google Analytics Certification

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Rachel B.Applying for grad programs.

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Sheila J.Helped me get my first job!

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Amber P.Career translated.

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Jen P.I'll be back!

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Adam G.I landed it!

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Stacy E.Affordable price.

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WhitneyFriendly support.

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